Workflow not working after disabling TLS 1.0, 1.1

Ava Tomlinson 111 Reputation points
2021-06-14T14:29:12.993+00:00

We have disabled "TLS 1.0 , TLS 1.1" and enabled TLS 1.2 for all the servers. We observed workflows are not working after waiting for sometime we got popup message "Something went wrong. To try again reload the page and then start the workflow."

Web front end server ULS log:

StartWorkflow failed, WorkflowDefinitionId: 'c66629ef-e0ce-4a3d-8da0-566eef4f3bbf' WorkflowSubscriptionId: '7ea2a6a8-ecb5-4ed7-89d5-5f9d327adb91' User: '*************' Site: '************' Web: 'aadbe51c-ac5c-4ae0-b809-f53ad092eece' WebUrl: '****************' WorkflowServiceAddress: '***************' WorkflowTenantScopeId: 'default' Realm: 'e8701075-0d9e-4ea1-991d-5a0d110a5d29' IsIntegratedAppWeb: 'False' , error:System.TimeoutException: The HTTP request has timed out after 200000 milliseconds. ---> System.Net.WebException: The request was aborted: The request was canceled.
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Microsoft.Workflow.Client.HttpGetResponseAsyncResult1.OnGotResponse(IAsyncResult result) - -- End of inner exception stack trace --- at Microsoft.Workflow.Common.AsyncResult.End[TAsyncResult](IAsyncResult result) at Microsoft.Workflow.Client.HttpGetResponseAsyncResult1.End(IAsyncResult result)
at Microsoft.Workflow.Client.ClientHelpers.SendRequest[T](HttpWebRequest request, T content)
at Microsoft.Workflow.Client.WorkflowManager.StartInternal(String workflowName, WorkflowStartParameters startParameters)
at Microsoft.SharePoint.WorkflowServices.FabricWorkflowManagementClient.StartInstance(String serviceGroupName, String workflowName, String monitoringParam, String activationKey, IDictionary2 payload) at Microsoft.SharePoint.WorkflowServices.FabricWorkflowInstanceProvider.StartWorkflow(WorkflowSubscription subscription, IDictionary2 payload)

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Exception occured in scope Microsoft.SharePoint.WorkflowServices.WorkflowInstanceService.StartWorkflowOnListItem. Exception=System.TimeoutException: The HTTP request has timed out after 200000 milliseconds. ---> System.Net.WebException: The request was aborted: The request was canceled.
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Microsoft.Workflow.Client.HttpGetResponseAsyncResult1.OnGotResponse(IAsyncResult result) - -- End of inner exception stack trace --- at Microsoft.Workflow.Common.AsyncResult.End[TAsyncResult](IAsyncResult result) at Microsoft.Workflow.Client.HttpGetResponseAsyncResult1.End(IAsyncResult result)
at Microsoft.Workflow.Client.ClientHelpers.SendRequest[T](HttpWebRequest request, T content)
at Microsoft.Workflow.Client.WorkflowManager.StartInternal(String workflowName, WorkflowStartParameters startParameters)
at Microsoft.SharePoint.WorkflowServices.FabricWorkflowManagementClient.StartInstance(String serviceGroupName, String workflowName, String monitoringParam, String activationKey, IDictionary2 payload) at Microsoft.SharePoint.WorkflowServices.FabricWorkflowInstanceProvider.StartWorkflow(WorkflowSubscription subscription, IDictionary2 payload)
at Microsoft.SharePoint.WorkflowServices.FabricWorkflowInstanceProvider.StartWorkflowOnListItem(WorkflowSubscription subscription, Int32 itemId, IDictionary`2 payload)
at Microsoft.SharePoint.WorkflowServices.WorkflowInstanceServiceServerStub.StartWorkflowOnListItem_MethodProxy(WorkflowInstanceService target, XmlNodeList xmlargs, ProxyContext proxyContext)
at Microsoft.SharePoint.WorkflowServices.WorkflowInstanceServiceServerStub.InvokeMethod(Object target, String methodName, XmlNodeList xmlargs, ProxyContext proxyContext, Boolean& isVoid)
at Microsoft.SharePoint.Client.ServerStub.InvokeMethodWithMonitoredScope(Object target, String methodName, XmlNodeList args, ProxyContext proxyContext, Boolean& isVoid)

SharePoint Workflow
SharePoint Workflow
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Workflow: An orchestrated and repeatable pattern of business activity, enabling data transformation, service provision, and information retrieval.
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  1. CaseyYang-MSFT 10,441 Reputation points
    2021-06-15T08:15:18.34+00:00

    Hi @Ava Tomlinson

    Please check status of the following services:1. Windows Fabric Host Service 2. Service Bus Gateway 3. Service Bus Message Broker. All status of those services should be Running.

    For Reference:
    https://sharepoint.stackexchange.com/questions/154452/workflow-service-the-http-request-has-timed-out-after-20000-milliseconds/154902
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