MS Teams web version not opening on android browser(chrome)

Question

I've been using the web version of the teams on my android tabled(desktop site) for a couple of days now and it was working fine for a week but it suddenly stopped working. I can still access it on my laptop but having it on the tablet was convinient for me. I tried getting in multiple times but gets stuck on the loading page and sometimes error shows up.

Its really frustrating at times, as i often need it for college and work. I've already tried clearing cookies and cache data multiple times and i've also tried opening it on various other browsers as well but it just won't work anymore. Please help me to fix it if anyone knows a way around.

Answer 1

Hi Harshul

Greetings

Thank you for posting in Microsoft Community.

Please try to access your browser when in a private window this can be done by navigating to your browser menu and selecting either inprivate or incognito window.

Another suggestion would be to change your network, if you're using wifi you may try to use a hotspot to see if the teams page still won't load.

Please feel free to let me know how it goes.

Kind Regards,

Momo

Answer 2

Hii

Thank you for replying, I tried the methods you suggested but the outcome was same.

I used a hotspot and also tried to open it in private mode but it got stuck in the same sign in page. I cleared the cookies and cache and tried it once again but sadly it did'nt work.

Answer 3

Update:

I tried opening another account on my android browser and it worked! I don't know why my organizations account in still not opening. Is there any way to make it work? I really need to access the web client for work.

Answer 4

Same problem here, we will never get help.

Answer 5

Not working so bad, they do not give support.