e-mail message re. Security Code

Question

I have received the following e-mail:

Microsoft account team <******@accountprotection.microsoft.com>

Sun 01/03/2020 00:44

<br>Microsoft account
<br>Security code

Here is your security code:<br>XXXX
<br>If you didn't request this code, you can safely ignore this email. Someone else might have typed your email address by mistake.
<br>Thanks,
<br>The Microsoft account team<br><br><br><br><br><br><br>I didn't request this code.<br><br><br><br><br><br>Is this a scam - do I need to take any action?<br><br><br><br>

Answer 1

Hi Pietro, my name is Neil, I'm an independent expert adviser for Microsoft and a Windows user like you.

I understand your concern over this, but rest assured, you can safely ignore the email. These codes are sent out as a secondary layer of security when requesting things like changes to your account.

It could simply be that someone with a very similar email address entered the wrong email address.

Even if it was someone trying to gain access to your account, this is the very reason these codes are sent out so they cannot gain access. Only the account holder receives these codes.

If the email itself is a scam, please do not click on any of the links in the email. It's always best if you ignore these emails if you have not requested or are not aware of any security codes being sent out.

I hope this answers your question and eases any worries you may have. If you have any further questions, please do not hesitate to ask.

Answer 2

That's helpful and many thanks for your reply