annotations author name changes automatically

Question

Hi,

I have experienced a strange behavior with MS Word. I have a document stored on a network hard-drive, which is edited by different users. Everytime when someone writes an annotation, his/her name at the annotation bubble changes to generic name "Author" or "Windows User". The same applies for my own annotations. When I write it, I see my name, but immediately after hitting Save button, the name changes to "Author".

Is there some way to prevent this behavior?

Thank you in advance for your answers.

Regards.

Answer 1

What you describe suggests that someone has run the Document Inspector on the document and chosen to remove personal information.

Here's how to fix the problem: Make sure that the affected document is the active document in Word. Click File | Options | Trust Center | Trust Center Settings | Privacy Options and clear the check mark next to "Remove personal information from file properties on save." Click OK. Save the document. In the future, user names will be preserved.

Answer 2

Hello, thank you very much, your solution worked. I was not even aware that setting like this is available.

Answer 3

Hi Martin,

Please provide the below information to assist you better.

1. Are you facing this issue with other documents stored on the Network Drive?
2. Were you facing this issue before? 
3. Does it stop displaying the user name only when you stop typing(editing) OR after saving the document?

You may get back with the above information to assist you better.

Thank you.