Share via

Automatically converting word docs into PDF

Anonymous
2017-10-08T07:41:17+00:00

Help please - All my word documents have been automatically converted to PDF on my PC. When I save a word document in word with .docx it automatically converts into PDF and I don't want it to. Any suggestions on how to stop this. I am using windows 10 Pro, 64 bit. Office 365

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

5 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-10-11T07:49:38+00:00

    Hi VauntNZ,

    You can answer the questions to help us better understand the issue. Meanwhile, as the issue description is not very clear, we'd appreciate if you can share some related screenshots.

    Thanks,

    Jim

    Was this answer helpful?

    0 comments
  2. Doug Robbins - MVP - Office Apps and Services 323K Reputation points MVP Volunteer Moderator
    2017-10-08T09:37:59+00:00

    What makes you think that they have been converted to pdf if they still have a .docx extension?

    If you start Word and then use File>Open and select one of the documents, what happens?  If a message appears, what does it say?

    If you send me a copy of one of the documents, referencing this thread in the covering email message, I will investigate the issue.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-10-08T08:34:00+00:00

    Sorry Doug,

    All my files have been converted to pdf even though they have .docx extentions. I click on them in safe mode but they wont open in word. I couldn't find the section in your KnowledgeBase article. Any other ideas?

    Thanks

    Was this answer helpful?

    0 comments
  4. Doug Robbins - MVP - Office Apps and Services 323K Reputation points MVP Volunteer Moderator
    2017-10-08T08:18:02+00:00

    Are you saying that the file is being saved with a .pdf extension?

    Does the same thing happen if you start Word in safe mode by holding down the CTRL key while starting Word until asked to confirm that you want to start it in that mode.

    If not, see the section dealing with Add-Ins in the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:

    https://support.microsoft.com/en-us/kb/921541

    Was this answer helpful?

    0 comments
  5. Doug Robbins - MVP - Office Apps and Services 323K Reputation points MVP Volunteer Moderator
    2017-10-08T08:18:02+00:00

    Are you saying that the file is being saved with a .pdf extension?

    Does the same thing happen if you start Word in safe mode by holding down the CTRL key while starting Word until asked to confirm that you want to start it in that mode.

    If not, see the section dealing with Add-Ins in the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:

    https://support.microsoft.com/en-us/kb/921541

    Was this answer helpful?

    0 comments