Microsoft Data Catalog very slow

Olivier LEGROS 1

Hello,
I find the DataCatalog to be very, very slow (access to data, updates to fields, consultation of the overview, ...).
Did you see the same thing and did you find a way to optimize the tool ?
Thank you for your feedback

KranthiPakala-MSFT 46,502 Reputation points Microsoft Employee

2021-08-11T03:02:45.703+00:00

Hi @Olivier LEGROS ,

Welcome to Microsoft Q&A forum and thanks for reaching out.

Could you please confirm if you are still experiencing the issue or was it an intermittent? Is this issue specific to any particular data source or consistent irrespective of data sources?

Thanks
Olivier LEGROS 1 Reputation point

2021-08-11T07:22:20.14+00:00

Hello
Thanks for your help.
The problem is still current and permanent.
Our DataCatalog is on a single database hosted in Azure.
Yesterday I published all my tables again by unchecking the publication of the data profile. It's a little better but it still takes a long time (access to the DataCatalog home page, access to published tables, access to the overview, modification of the description of columns, ...)
I tested under "Edge" and "Chrome" from a computer connected to the fiber. It does not seem to be related to the internet browser, nor to the internet speed which is very good (200 MB in Up and Down).
KranthiPakala-MSFT 46,502 Reputation points Microsoft Employee

2021-08-11T08:50:42.943+00:00

Hi @Olivier LEGROS ,

Thanks for checking and clarifying the ask. This would require a deeper investigation to identify the root cause. If you have a support plan, please do file a support ticket, else please let us know here so that we can work with you offline for creating a support ticket.

Do let us know.

thank you
Olivier LEGROS 1 Reputation point

2021-08-11T12:27:20.463+00:00

Indeed, we have access to Microsoft's support service. I just got confirmation from our provider. So, I made a support request on this channel. Thanking you for your help. Cordially.
KranthiPakala-MSFT 46,502 Reputation points Microsoft Employee

2021-08-12T03:58:53.19+00:00

Hi @Olivier LEGROS , Thanks for filing a support request for this issue. Could you please share the SR# with us here so it would help us to track it internally.

Thanks
Olivier LEGROS 1 Reputation point

2021-08-12T06:58:56.38+00:00

Hello
With pleasure ...
the ticket number is 26980583
have a good day
KranthiPakala-MSFT 46,502 Reputation points Microsoft Employee

2021-08-12T09:25:01.357+00:00

Appreciate much for sharing the details @Olivier LEGROS !

Have a nice day! :)
Olivier LEGROS 1 Reputation point

2021-08-12T09:31:25.703+00:00

finally, the "office365 support" directed me to the "azure support".
I will provide you with the ticket number once the request is made.
And of course, I will give you an account of their response
Olivier LEGROS 1 Reputation point

2021-08-12T14:52:33.783+00:00

referencing the SR number 2108120050001291
KranthiPakala-MSFT 46,502 Reputation points Microsoft Employee

2021-08-16T01:12:12.523+00:00

Thanks much for sharing additional details. Please keep this posted once you have more details about the root cause and resolution as it would help other reading this thread.

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Microsoft Data Catalog very slow

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