Continuing to get "single-use code" emails. How do I secure my account.

Question

For the past 3 days I have continuously gotten single use code emails in the middle of the night. I have now changed my password, and turned on two-step using an authorization app. However I am still getting the code emails. How do I disable the email and force the other security methods? And why is my account so interesting to someone all of a sudden?

Thanks.

Answer 1

CoriF1, if they do not have the code, they cannot access your account.

Answer 2

I'll check out those articles.

My concern is that they are so consistent and maybe they'll figure out something else.

I activated the authorization app but I'm still getting emails instead of using the app. I changed both my Microsoft and email passwords last night.

Thank you for the quick response.

Answer 3

Hello CoriF1,

Welcome to the Microsoft community.

I'm a Microsoft user like you, I hope you're doing well.

I understand how discomforting it can be to receive a one-time security code for your account when you didn't initiate.

However, it's a good idea to ignore this code if you haven't requested it.

"One-time code is an essential security feature that prevents unauthorized access to your account. One-time code is required to access your account. These codes can be used only once and have expiration time for their usage.

You may receive one-time code emails if:

1. Signing into your Microsoft account from a new device or browser.
2. Resetting your Microsoft account password.
3. Making changes to your Microsoft account security information.
4. Signing into your Microsoft account from a new location.
5. Unusual and suspicious activity is detected on your Microsoft account.

If someone mistakenly enters your account email ID, you can't stop them, that's out of your control (you don't know who it is), All you can do is ignore it, as suggested in the email.

The same applies if someone may be trying to intentionally access your Microsoft account, a one-time code is a security feature that prevents this unauthorized access.

It could also be a bug".

You don't control the actions of others; hence you can't stop it.

If there was a way to stop it, Microsoft would state it in an email rather than suggesting you ignore it any one-time code you did not initiate.

I will suggest you check your Microsoft account sign-in activity to make sure there is no unauthorized access. You can see a list of devices and browsers that have accessed your account recently.

Microsoft account management website: https://account.live.com/Activity

Click link below for few things you can do to make your Microsoft account more secured: https://support.microsoft.com/help/628538c2-7006-33bb-5ef4-c917657362b9

If you are receiving blackmail emails, please report this issue to the nearest authorities.

The information above were obtained from Microsoft support article: https://support.microsoft.com/help/409090c4-92b5-42b9-8ae6-bcc97e62fc48

Please let me know if you need any further assistance.

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Warm Regards