This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Hi.
Recently my pc has been updated, even tho I turned updates off. Today I had a bluescreen and system is stuck in a boot loop. I try using USB drive with Windows 11 but it is also stuck in a boot loop. Any ideas how to get my system back and running?
So, another kind of anomaly today.
Came back home, turned the computer on. It worked for a minute and then black screen apeared. I managed to open task manager, and found out there was a SSD drive (that doesn't show up in the system actually. Drive manager can see it but cannot create a partition or do anything with it) that is running on 100% usage in the background. Looks like this one is bricked now.
Disk number 0
Thank you for the screenshots, right click your Start Button and open Disk Management.
Expand the bottom pane so all drives are visible in that pane, please provide a screenshot of that window.
System doesn't run at all today. It posts, shows loading screen in BIOS and then it goes to black screen - doesn't react to nothing. Hard reset doesn't help either.
I took screenshots of disk managment yesterday evening:
All drives apart from C have bitlocker on them for some reason. Also Disk2 was not visible in the file explorer.
Disk 0 was showing up like this at first - not recognized. Then after a restart it was not visible in the disk manager anymore.
I run this command yesterday too that I found.
It says that it could not locate any Windows installations...
Are you able to temporarily disconnect all drives except the system drive Windows is installed onto, to test if Windows will then boot up normally?
Ok, so I managed to fix the system after I came back from the weekend.
I did everything to reset it in all ways possible. I only left one SSD connected for the windows install. I made sure to reset CMOS and took Bios into it's default values.
Then it finally stopped looking for the drive with broken Windows install (funny thing, it actually appeared as a secondary boot option once again after reconnected with all the rest drives. But this time it was not the only available option and it disapeared after formatting that drive).
It looks like it is running fine, still had a bit of a hickup while rebooting once (system crashed just after logging into Windows). I was wondering if cause of it was that SSD that had previous install - maybe missing sectors or something. But I think it was a USB hub that had couple of devices connected to it.
And Windows 10 is such a breeze, it finally performs like a modern machine with a hardware I have. Windows 11 felt like it was straight from 1995.
And btw, I am not going back to Windows 11. You need to do something about it, because like hounderets of others I had to spent hours and hours for troubleshooting and fixing something that should just work. And I lost some important data because I could not access it when doing backups. It is not acceptable and I hope Microsoft will take the situation seriously for once.
So many issues even before boot loop and blue screens. Bluetooth not functioning properly, audio devices all over the place, not switching just after connecting headphones for example. Also, if it takes 5 seconds to open a simple folder on a fresh windows install - this is not normal. Even simple things like clicking on the volume slider - it takes 2-3 seconds for it to give you feedback sound. It made me want to throw the computer out of a window (ironically) every time I had little problems like these.
Thank you for helping out, I hope I don't have to visit this website again and it all works fine from now on.
Are you able to force your PC into the Recovery Environment using there steps without the bootable USB?
Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.
Please try each option one at a time, then see if Windows will boot up correctly.
1
If there is an option to uninstall the latest update, that may be the best option.
2
Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself
3
Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to
4
If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 5 to enter Safe Mode
Is your system stable in Safe Mode.
Thank you for replying.
As it stands right now:
I forced automatic system repair - nothing changed.
I unplugged everything for 15 minutes.
Managed to get the USB drive load. Tried repairing system from there - it said it could not find repairs.
Then it actually restarted and managed to boot into the Windows.
I took a look at the update center and selected the last update to remove it (KB5063878).
I started prepairing some backups, and then after like 5 minutes I got a bluescreen again and it shut down. I did not manage to take a screenshot as it was literally there for half a second. It was also semi transparent for some reason.
And now it's back to boot loop again...
I managed Win 11 to boot again after a couple of really long restarts. System is running really really slow. Doing some important data backup while it's still running.
Do you suggest using some specific diagnostic tools to find out what exactly could be wrong with the system?
Sorry, I was offline.
How are you progressing with this mow, are you still able to boot into Windows now, and is your system still running very slow.
Hi.
I decided to remove Windows 11 and go back to Windows 10.
System run first time I installed it. Did some instalation of drivers and software, the usual. Then installed some updates (there was no KB5063878 listed there, so I figured it should be fine). It runs, but there must be something wrong still as today it went into a boot loop again. It eventually booted in Windows after hard restart.
There is a yellow triangle with the exclamation mark next to all partitions apart from C drive. It was a thing that occured on Win 11 too after bluescreen situation. I do have access to all the folders at the moment it seems like.
I am afraid that SSD was affected by the update in some ways. Before I uninstalled Windows 11 I did a backup of all the files that were on the C drive and it took more than one hour to copy 25 GB of data. Which is obviously not normal...
Tried to copy some files around from drive to drive, and it seems like it's acting ok.
I did a drive healthcheck with a tool build within Windows and it didn't find any errors. Also did chckdsk C:/ f procedure, but not sure if that did anything. It was running scan and repair upon restart, didn't find any issues. I could attach the log file, but it has extension that can't be attached here (.evtx)
Maybe another clue that could identify the issue. Before it boots up to windows (still in BIOS, underneeth the loading dots) it flashes this message for a fraction of a second. I had to record the booting sequence to catch it:
"Scanning and repairing drive (\?\Volume{e1f0e0da-8acf-44c3-8ac1-0e62e1788c0d}): 100"
after this message system loads into WIndows.
Download the widely avaialble free CrystalDiskInfo utility, please provide a screenshot of what that indicates for your drive.
This one is the one with Windows installed
And these are the rest of drives:
