Hi, I'm Bernard, a fellow Windows user. I'm happy to help!
This is an issue with a misconfigured .NET Framework on the PC. To sort out the issue, kindly follow the steps below:
Method 1. Download and Repair using Microsoft .NET Framework Repair Tool
Kindly download and repair the Framework using this link: https://www.microsoft.com/en-us/download/details.aspx?id=30135
Once done downloading and running, try restarting the device and check.
Method 2. Uninstall and reinstall .NET Framework
Press the Windows key + R, then type in:
optionalfeatures
Then hit OK
Uncheck for .NET Framework 3.5, then follow the prompt and restart the PC.
Once the PC is booted again.
Press the Windows key + R, then type in:
optionalfeatures
Then hit OK
Click on Turn Windows Features on or off
Check for .NET Framework 4.8, then follow the prompt and restart the PC.
If none of the above solutions work, I suggest doing an in-place upgrade, which will update the device to the latest version and repair all issues without deleting any files.
Note: before doing this, make sure to create a restore point: https://support.microsoft.com/en-us/windows/system-protection-e9126e6e-fa64-4f5f-874d-9db90e57645a
- Go to this link: https://www.microsoft.com/en-us/software-download/windows10
- Select Download Now, and select Run. You need to be an administrator to run this tool.
- On the License terms page, if you accept the license terms, select Accept.
- On the What do you want to do? page, select Upgrade this PC now, and then select Next.
- After downloading and installing, it should fix the issue.
Reference: https://www.microsoft.com/en-us/software-download/windows10