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event 41 kernel-power

Thành Lâm Nguyễn 20 Reputation points
2025-09-21T14:44:06.2266667+00:00

My pc randomly turns completely white or black on the screen and it just stops working, it doesnt shut down nor restart or anything similar, it just turn completely white or black. When i checked event viewer it says event 41 kernel-power. I have found some solutions on the internet but I dont know how to do it so I wanted some help here are my minidump files (there is 5 but I couldnt upload 3 of them)

https://drive.google.com/drive/folders/1WCF6IViuscW9oe6US4kriQlXnxmOVy9R

Windows for home | Windows 11 | Performance and system failures

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  1. Ivan B 112K Reputation points Independent Advisor
    2025-09-21T15:17:05.5866667+00:00

    Hi ,

    It is asking for permission to download the minidump.

    If it is a laptop or desktop, if possible, could you provide the laptop model or your desktop configuration?

    Thanks

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