Standard program for pdf / KB4566425

Rasmus Isager-Sally 1 Reputation point
2020-08-06T13:16:07.373+00:00

Our windows 2012 R2 server can't keep the standard program for PDF files.
The users are getting prompted to select every day.

If we set this via Control panel - Default programs this gets reset up-on logout.

It may have to do with KB4566425. I have 1 server where this update is not installed - here every thing works.

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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  1. Anonymous
    2020-08-06T13:35:56.22+00:00

    Might also check from cmd.exe

    16039-image.png

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Jenny Feng 14,151 Reputation points
    2020-08-07T03:24:50.67+00:00

    Hi,

    From my research, KB4566425 is servicing stack update, there is no related known issues has been offered.

    Looks like this is an issue with default application for PDF Files.

    You can enforce the filetype via GPO policies. Using Group policy admins can force file associations each time a user logs in. This way even if a user changes the default PDF handler in a particular session or an OS update changes it, the next time the user logs in, it will be changed back to what the admin has specified.

    You could refer to the steps here:
    https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/pdfviewer.html
    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

    You still can deploy this by using GPP if you know the exact reg file.
    Here are some posts with the similar issue with yours, just for your reference, you can try the method mentioned in them:
    https://social.technet.microsoft.com/Forums/lync/en-US/9640f574-39c2-4ec5-ba03-3956775ff616/server-2012-r2-default-programs-gpo?forum=winserverGP

    Hope above information can help you.


  3. Rasmus Isager-Sally 1 Reputation point
    2020-08-07T10:06:00.737+00:00

    @Anonymous

    This is what the command prompt shows:
    16404-2020-08-07-11-58-50.jpg

    This is what the default settings shows me:
    16374-2020-08-07-12-01-42.jpg

    And my users see this when opening the first pdf of the day (if they logout they are prompted to select again):
    16339-2020-08-07-11-56-08.jpg

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  4. Anonymous
    2020-08-07T12:20:38.257+00:00

    assoc gets or sets a file association
    ftype gets or sets an open command
    You missed second ftype command. If it returns nothing then you could set an open command similar to below.
    ftype acroexch.document.dc="C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe" "%1"
    https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/ftype

    --please don't forget to Accept as answer if the reply is helpful--

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