
316 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags
OneDrive Sync Issues with Public Desktop Shortcuts
A desktop app is installed for all users in C:\Program Files (x86) via an MSI installer, and a shortcut is created in C:\Users\Public\Desktop for visibility on every user’s desktop. During uninstallation, this shortcut is deleted directly. With OneDrive…
Microsoft 365 and Office | OneDrive | For business | Windows

how to recover files sent to new webpage
I can't open my files. I keep getting a message that the webpage was moved permanently to a new web address. I don't know how that happened.
Microsoft 365 and Office | OneDrive | For business | Windows

[Escalation Request] No technical feedback after OneDrive+Outlook data loss (Case 7078865988, 25+ days silent)
Hello Forum, I am requesting urgent attention to a stalled support case involving a major data loss across OneDrive and Outlook. Case ID: 7078865988 Incident: Deletion of 18GB OneDrive files + all Outlook emails since April 2024 Upgrade to M365: June…
Microsoft 365 and Office | OneDrive | For business | Windows

Cannot Access My Hotmail and OneDrive Account – Two-Way Authenticator Not Working and Account Blocked
I urgently need help recovering access to my Hotmail account, which is also linked to my OneDrive where I store important documents. Here is the situation: Here is the error I see when I try to verify: ‘There’s a temporary problem with the service. .’ I…
Microsoft 365 and Office | OneDrive | For business | Windows

I have a word document with links stored on onedrive when I try to open any of the lnks it stats unknown render that I may not have permission to open it worked before to day
this is the error prompt i get when trying to open a link from my word document which worked before today
Microsoft 365 and Office | OneDrive | For business | Windows

Cannot receive or send email from my outlook.com email address as of 9th March. Either on browser or app.
Here is the error message: clientIPAddress 2a02:c7c:634d:1000:787b:3b7b:9a27:95ba X-ClientId: 117AB0C143424246B076E178CAEC0851 request-id ff5aeeca-3f04-eb29-6e9f-1ffea681beae X-Auth-Error System.Runtime.InteropServices.COMException X-OWA-Version…
Microsoft 365 and Office | OneDrive | For business | Windows

outlook will not save a new contact to an existing contact list
When I try to add a new contact into an existing contact list I keep getting an error message that says something went wrong try again. This keeps happening multiple times and I have tried rebooting etc This is for personal use and not business but the…
Microsoft 365 and Office | OneDrive | For business | Windows

Need Step-by-Step Process to Download OneDrive Data from Compliance Center (Content Search)
Hello, I need assistance with the exact steps to download OneDrive data of users using the Microsoft Purview Compliance Center, specifically via Content Search. Previously, in the classic Compliance Portal (under eDiscovery), I was able to search and…
Microsoft 365 and Office | OneDrive | For business | Windows

Please help me open onedrive, I have very important information, or I can pay for the processing fee.
When trying to access my OneDrive : ******@3.wing365.ml I got the message “Access denied. This page has been blocked for violating the Acceptable Use Policy in the Terms of Use. I am willing to pay to get my OneDrive data back.
Microsoft 365 and Office | OneDrive | For business | Windows

One Drive: recuperar archivos perdidos de folders poco usados
Uso OneDrive en mi computadora desde hace dos años. La computadora usa Windows 11 Home Single Language version 22H2. Sistema operativo 64 bits. La aplicación está descargada en esta computadora y se sincroniza de manera permanente. El disco duro de la…
Microsoft 365 and Office | OneDrive | For business | Windows

Disable MDM options in Windows for office suite sign in?
Dear Support Team, We do not use Intune or any form of device management, but by default, when our end users sign in to Office apps (e.g., Outlook, OneDrive, etc.), they are prompted with the message asking whether they want the organization to manage…
Microsoft 365 and Office | OneDrive | For business | Windows



[Article] OneDrive Icon missing from Taskbar
Applies to: OneDrive on Windows 10 There has been a number of people in this forum who have reported that their OneDrive icon has gone walkabouts. This seems to have only happened on Windows 10, and not any other versions of Windows. So this article is…
Microsoft 365 and Office | OneDrive | For business | Windows



[Article] Received a message telling me that my OneDrive Account will be removed/Deleted because I have not used it in two years
For those of you who have seen an email "from Microsoft" suggesting your account will be closed because you haven't used it in two years. Then this article will clear a few things up for you. For those of you who have been sent an email…
Microsoft 365 and Office | OneDrive | For business | Windows



How do I get files to update on OneDrive and not d.docslive.net?
My excel worksheets are stored on one drive and do not update due to d.docs.live.net access. How can I get files update on OneDrive not d.docs.live.net?
Microsoft 365 and Office | OneDrive | For business | Windows


i am getting error while access and login onedrive errorcode : 0x8004deef , please give me solution
i am getting error while access and login onedrive errorcode : 0x8004deef , please give me solution
Microsoft 365 and Office | OneDrive | For business | Windows

Sorting of Albums
I asked the very same question in the Microsoft community, but it said I should ask my question here so I'll try asking here too. I would like to know if the Albums in OneDrive can be grouped alphabetically instead of the order in which they were…
Microsoft 365 and Office | OneDrive | For business | Windows

Unable to view files in Personal Vault on Onedrive.om
This issue started happening about two weeks ago, around middle of Juen. I am not able to view files inside Personal Vault on onedrive.com, including PDFs, text files. I am still able to view Excel files. I've submitted this issue to Microsoft from the…
Microsoft 365 and Office | OneDrive | For business | Windows

Cannot access onedrive with my E3 develop account.
Cannot access onedrive with my E3 develop account. got the following error message. "拒绝访问 此页面已阻止,因为它违反了使用条款中可接受的使用策略。如果你认为这是一个错误,请使用 M365 管理员中心与我们的支持团队联系以获得进一步帮助。" Please help
Microsoft 365 and Office | OneDrive | For business | Windows

Problem to connect to One Drive
Encountering an error message with the following details: Correlation Id: c7c60c91-4815-46ac-bfde-38924c9a1735 Timestamp: 2025-07-04T08:34:52.000Z DPTI: 8dcaed6ec2308a6eb0da37b3d60de2552208541837706b4e4a437ab996cb55b2 Message: An unexpected error…
Microsoft 365 and Office | OneDrive | For business | Windows

One drive error , you don't have access to this service (Error code: 0x8004e4d0)
Hello, One user can not login its oneDrive and having error 'you don't have access to this service (Error code: 0x8004e4d0)' . Also can not login from web version. Old laptop have same problem, and after given new laptop with fresh windows install,…
Microsoft 365 and Office | OneDrive | For business | Windows
