Azure Document Intelligence: Disaster Recovery: Route traffic to secondary region automatically in the event of regional failure
In the last a couple of months, we had 2 incidents where Azure Document Intelligence Service in East US region has degraded performance. Because of that, we were getting a lot 503 (Service Unavailable) while doing various operations and our retries…
Azure AI Document Intelligence


Model publishing or API access
Hello, I created a custom classification model in Document Intelligence Studio. I can see the model and I can test it using the test tool provided. It works great (the right classification and good to see the confidence level etc). I'm tryng to call…
Azure AI Document Intelligence
Extract the spot a signature should be placed
Is there a way to provide a blank document which requires a signature and have cognitive services tell me where the signature should go?
Azure AI Document Intelligence
Document Intelligence : Retrain my Custom model
Hi, I have my custom model and i want to retrain it on some more input data. I want to do this to increase its accuracy. I didn't found anyway to retrain it , only option is to create new one and compose with previous one.
Azure AI Document Intelligence
Can i move a document intelligence custom extraction model from a resource present in one tenant and subscription to a different tenant and subscription( model in Resource A ,Tenant A , Subscription A to Resource B, Tenant B, Subscription B)
I have built a custom extraction model for extracting entities using Azure Document Intelligence resource named R1 in a test environment which is present on Subscription named SA1 ,tenant named TA1. Now i would like to copy this model to other resource…
Azure AI Document Intelligence

Form-Recogniser Layout - Paragraphs not in order
Hi, My firm is utilising the Azure Document Intelligence form-recognizer layout, specifically the Dockerized solution. I am talking about this Docker image: mcr.microsoft.com/azure-cognitive-services/form-recognizer/layout-3.1:latest. It's being used to…
Azure AI Document Intelligence

Azure Content Understanding Classification reasoning.
Hello, I'm using Azure Content Understanding for document field extraction and classification. For example, when I create a field to classify insurance as "standard" or "non-standard" based on a definition, the system classifies it,…
Azure AI Document Intelligence
Azure AI content understanding REST API timing out after 60 seconds
To whom it may concern, In the last couple of weeks, my team and I have been trying to create and use analyzers created with the Azure AI Content Understanding REST API. We are able to create analyzers no problem but when they have more than 20 fields,…
Azure AI Document Intelligence
Using curl to analyze document gives me error The parameter urlSource or base64Source is required.
Hi, I have created a Document Intelligence service and used curl to analyze a document using base64 format. Below is the snippet curl -i -X POST…
Azure AI Document Intelligence

How to distinguish handwritting vs printed text, and be able to understand where the handwritting is placed?
Our company has these scanned invoices/delivery notes. Content Understanding is super good at picking up the tables and extracting everything perfectly. However, sometimes the documents themselves have something wrong or need additional notes, so some…
Azure AI Document Intelligence
Content Understanding - New API version has missing attributes in the output
When I call the analyzer that I created in azure content understanding, the page number could have been extracted from the previous version of Content Understanding - 2024-12-01-preview from the 'source' key but the output of new version…
Azure AI Document Intelligence
How to enable Markdown feature in Azure Prebuilt Layout v3.1 model ?
Hi Team We have access to v3.1 of Azure Layout model but could not find support for a uri parameter like outputContentFormat that is available in v4.0. Can you please help us in how to enable same feature in v3.1 layout model ? I believe if we somehow…
Azure AI Document Intelligence
Microsoft document intelligence service down
Hi, It seems like the west EU doc int is down. Can you please let us know what the status of a fix is? When we send a document for field extraction it does not return the result - only keeps saying the analysis is running. This is both API and…
Azure AI Document Intelligence

US Bank Statements: Failure to extract whole series of elements using prebuilt bankStatment.us
Hi all, I'm having difficulties with Doc Intelligence's prebuilt US Bank Statements model. It often appears to fail to extract entire series of transactions in an almost pattern-like fashion. This always occurs on the latter part of a table of…
Azure AI Document Intelligence
Which vision ai model is suitable for extracting datapoints from a bar graph?
I have a bar graph like this: I want to extract the datapoints, like this: Jun 24, 23 Jul 24, 24 Aug 24, 20.5 etc, etc I understand that Document Intelligence - Layout will identify this as a "figure" and it can read the text labels on…
Azure AI Document Intelligence
Error in Document Intelligence Studio after clicking on try out
Hi, after clicking on get started in document intelligence studio of the customer extraction model i get the following error Failed to initialize authentication with below error. Please try again or contact support. Error details: AADSTS5000225: This…
Azure AI Document Intelligence
Is the cost of Azure Document Intelligence included in Fabric subscription?
Our company is using Fabric subscription for ETL + report We are having a hefty sum of documents as pdf (mostly invoice) -> requires Azure AI Document Intelligence to parse those information into JSON files. Would the cost of Azure AI Document…
Azure AI Document Intelligence
In AZdocument intellegence when I am trying to document classification with some filled forms the custom model is getting failed but with the forms which are blanks , the custom model got trained. Can you help me the issue with forms which are filled form
I'm using Azure Document Intelligence to train a custom document classification model. When I upload blank versions of the forms, the model trains successfully. However, when I upload filled-in versions of the same forms (with handwritten or typed…
Azure AI Document Intelligence
What model to use from AI Foundry for Document Intelligence?
Hello, I would like to use AI Foundry for data extraction from documents. Which model should I use? "Azure-AI-Document-Intelligence" or Phi3/3.5/4 or any other model? Is "Content understanding" available for usage in production…
Azure AI Document Intelligence

How to deal with 500 errors on Azure Document Intelligence APIs
We encountered several errors like this: File "/home/app/azure/core/polling/base_polling.py", line 803, in run raise HttpResponseError(response=self._pipeline_response.http_response, error=err) from err azure.core.exceptions.HttpResponseError:…
Azure AI Document Intelligence
