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Multiple GST registration numbers

For businesses with warehouses in multiple EU countries, managing GST (Goods and Services Tax) can be challenging, as each warehouse location requires a different GST number to comply with the specific regulations of each country. This article provides information about this requirement and explains the functionality for multiple goods and services tax (GST) registration numbers. This functionality allows users to set up tax registration numbers for their customers in different countries/regions.

Note

The Multiple GST numbers for customers functionality is available only from Business Central 2024 release wave 2 (version 25).

How to set up the alternative GST registration numbers

To set up the alternative GST Registration numbers for different countries/regions, follow these steps:

  1. Select the Lightbulb that opens the Tell Me feature. icon, enter Alternative Customer GST Registration, and then select the related link.
  2. Add the customer in the Customer No field and the country/region related to this GST registration in the GST Country/Region Code.
  3. You must add the GST number in the GST Registration No. field. You must stick to the format when you use Country/Region Code.
  4. If you want to use different GST or general posting groups, you can alternatively add them to the setup in the GST Bus. Posting Group and Gen. Bus. Posting Group fields.
  5. Close the page.

To create an alternative address for your customer, follow these steps:

  1. Open the Customer card for the customer you want to add new Ship-to Address.
  2. Select Customer, and choose the Ship-to Addresses action.
  3. The Ship-to Address List page opens, and select New.
  4. Fill in the information about your customer's ship-to destination.
  5. Choose the proper Country/Region Code.
  6. If you have already configured a new GST Registration No. on the Alternative Customer GST Registration for this country or region, nothing will happen.
  • But if you didn't configure the GST Registration No. previously on the Alternative Customer GST Registration for this country or region, the following notification appears: Click Add if you want to insert the Alternative GST Registration for this Ship-To Country Code.
  • Choose the Add action on the notification and the Alternative Customer GST Registration page opens. This page populates your Customer No. and the GST Country/Region Code. So, you just need to add the setup that you want to use.

Work with the sales documents

You can create new sales invoice or sales order in Business Central. If you need to use a ship-to address that differs from the customer's address and is located in a different country, follow the steps:

Alternate shipping address

  1. Expand the Shipping and Billing FastTab.
  2. In the Ship-to field, choose the Alternate Shipping Address option.
  3. The Ship-to Address List page with available alternate addresses appears.
  4. Choose one of the addresses with a different Country/Region Code.
  5. The Confirm Alternative Customer GST Registration dialogue page appears with a list of fields that you have modified because of the Alternative Customer GST Registration setup change.
  6. Select OK to confirm.

Note

If you don't want to confirm such a choice anymore, you can select the Don't show again field, and in the future you won't see this type of notification about changes. But if you want to enable it again, you can do it by enabling the Confirm Alternative GST Registration field on the GST Setup.

  1. Once you confirm, the values are overwritten with the values from the Alternative Customer GST Registration setup. You can check all the GST related fields that are under the Invoice Details FastTab.
  2. Post the document.

Custom address

In case you don't have the ship-to address configured but still want to use a different address for shipping, you can use this option.

  1. Expand the Shipping and Billing FastTab.
  2. In the Ship-to field, choose the Custom Address option.
  3. Change the country in the Country/Region field.
  4. Once you change the country/region code to match the GST Country/Region Code of the Alternative Customer GST Registration, the Confirm Alternative Customer GST Registration dialogue page appears with a list of fields that have been changed.
  5. Business Central will also change all the GST related fields that are under the Invoice Details FastTab.

Work with no shipment

If there's no shipment as a process, you still can leverage the Alternative Customer GST Registration setup.

In the sales order or invoice, you can find the GST Country/Region Code under the Invoice Details FastTab and specify the value that matches the Alternative Customer GST Registration setup. You should see the same confirmation dialogue page as above.

In this situation, you can post a sales invoice with the proper GST Registration No. for your customer even if you don't ship items with this document.

Work with the sales credit memo

Once you post the invoice with a Ship-to address or GST Country/Region Code that has different posting data, the corrective Sales credit memo takes the values from the Posted sales invoice header where these values are taken from the Alternative customer GST registration, so no other actions required.

GST Management Overview
Set Up Goods and Services Tax
Work with GST on Sales and Purchases
Report GST to a Tax Authority
Local functionality in Business Central

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