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Tutorial: Microsoft Entra SSO integration with Cisco Webex Meetings

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In this tutorial, you'll learn how to integrate Cisco Webex Meetings with Microsoft Entra ID. When you integrate Cisco Webex Meetings with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to Cisco Webex Meetings.
  • Enable your users to be automatically signed-in to Cisco Webex Meetings with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

Prerequisites

To get started, you need the following items:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • Cisco Webex Meetings single sign-on (SSO) enabled subscription.
  • Service Provider Metadata file from Cisco Webex Meetings.
  • Along with Cloud Application Administrator, Application Administrator can also add or manage applications in Microsoft Entra ID. For more information, see Azure built-in roles.

Note

This integration is also available to use from Microsoft Entra US Government Cloud environment. You can find this application in the Microsoft Entra US Government Cloud Application Gallery and configure it in the same way as you do from public cloud.

Scenario description

In this tutorial, you configure and test Microsoft Entra SSO in a test environment.

To configure the integration of Cisco Webex Meetings into Microsoft Entra ID, you need to add Cisco Webex Meetings from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type Cisco Webex Meetings in the search box.
  4. Select Cisco Webex Meetings from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for Cisco Webex Meetings

Configure and test Microsoft Entra SSO with Cisco Webex Meetings using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in Cisco Webex Meetings.

To configure and test Microsoft Entra SSO with Cisco Webex Meetings, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
    2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure Cisco Webex Meetings SSO - to configure the single sign-on settings on application side.
    1. Create Cisco Webex Meetings test user - to have a counterpart of B.Simon in Cisco Webex Meetings that is linked to the Microsoft Entra representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > Cisco Webex Meetings > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up Single Sign-On with SAML page, you can configure the application in IDP initiated mode by uploading the Service Provider metadata file as follows:

    1. Click Upload metadata file.

    2. Click on folder logo to select the metadata file and click Upload.

    3. After successful completion of uploading Service Provider metadata file the Identifier and Reply URL values get auto populated in Basic SAML Configuration section.

      Note

      You will get the Service Provider Metadata file from Configure Cisco Webex Meetings SSO section, which is explained later in the tutorial.

  5. If you wish to configure the application in SP initiated mode, perform the following steps:

    1. On the Basic SAML Configuration section, click the pencil icon.

      Edit Basic SAML Configuration

    2. In the Sign on URL textbox, type the URL using the following pattern: https://<customername>.my.webex.com

  6. Cisco Webex Meetings application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows the list of default attributes. Click Edit icon to open User Attributes dialog.

    image

  7. In addition to above, Cisco Webex Meetings application expects few more attributes to be passed back in SAML response. In the User Claims section on the User Attributes dialog, perform the following steps to add SAML token attribute as shown in the below table:

    Name Source Attribute
    firstname user.givenname
    lastname user.surname
    email user.mail
    uid user.mail
    1. Click Add new claim to open the Manage user claims dialog.
    2. In the Name textbox, type the attribute name shown for that row.
    3. Leave the Namespace blank.
    4. Select Source as Attribute.
    5. From the Source attribute list, select the attribute value shown for that row from the drop-down list.
    6. Click Save.

  8. On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.

    The Certificate download link

  9. On the Set up Cisco Webex Meetings section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Create a Microsoft Entra test user

In this section, you'll create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you'll enable B.Simon to use single sign-on by granting access to Cisco Webex Meetings.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > Cisco Webex Meetings.
  3. In the app's overview page, find the Manage section and select Users and groups.
  4. Select Add user, then select Users and groups in the Add Assignment dialog.
  5. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
  6. In the Add Assignment dialog, click the Assign button.

Configure Cisco Webex Meetings SSO

  1. Sign in to Cisco Webex Meetings with your administrator credentials.

  2. Go to Common Site Settings and navigate to SSO Configuration.

    Screenshot shows Cisco Webex Administration with Common Site Settings and S S O Configuration selected.

  3. On the Webex Administration page, perform the following steps:

    Screenshot shows the Webex Administration page with the information described in this step.

    1. Select SAML 2.0 as Federation Protocol.

    2. Click on Import SAML Metadata link to upload the metadata file, which you have downloaded previously.

    3. Select SSO Profile as IDP initiated and click on Export button to download the Service Provider Metadata file and upload it in the Basic SAML Configuration section.

    4. Select Auto Account Creation.

      Note

      For enabling just-in-time user provisioning you need to check the Auto Account Creation. In addition to that SAML token attributes need to be passed in the SAML response.

    5. Click Save.

      Note

      This configuration is only for the customers that use Webex UserID in email format.

      To learn more about how to configure the Cisco Webex meetings, see the Webex documentation page.

Create Cisco Webex Meetings test user

The objective of this section is to create a user called B.Simon in Cisco Webex Meetings. Cisco Webex Meetings supports just-in-time provisioning, which is by default enabled. There is no action item for you in this section. If a user doesn't already exist in Cisco Webex Meetings, a new one is created when you attempt to access Cisco Webex Meetings.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated

  • Click on Test this application, this will redirect to Cisco Webex Meetings Sign on URL where you can initiate the login flow.

  • Go to Cisco Webex Meetings Sign-on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application, and you should be automatically signed in to the Cisco Webex Meetings for which you set up the SSO.

You can also use Microsoft My Apps to test the application in any mode. When you click the Cisco Webex Meetings tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the Cisco Webex Meetings for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure Cisco Webex Meetings you can enforce Session Control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session Control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.