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Tutorial: Configure Infor CloudSuite for automatic user provisioning

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The objective of this tutorial is to demonstrate the steps to be performed in Infor CloudSuite and Microsoft Entra ID to configure Microsoft Entra ID to automatically provision and de-provision users and/or groups to Infor CloudSuite.

Note

This tutorial describes a connector built on top of the Microsoft Entra user Provisioning Service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

Assigning users to Infor CloudSuite

Microsoft Entra ID uses a concept called assignments to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been assigned to an application in Microsoft Entra ID are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Microsoft Entra ID need access to Infor CloudSuite. Once decided, you can assign these users and/or groups to Infor CloudSuite by following the instructions here:

Important tips for assigning users to Infor CloudSuite

  • It is recommended that a single Microsoft Entra user is assigned to Infor CloudSuite to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

  • When assigning a user to Infor CloudSuite, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Set up Infor CloudSuite for provisioning

  1. Sign in to your Infor CloudSuite Admin Console. Click on the user icon and then navigate to user management.

    Infor CloudSuite Admin Console

  2. Click on the menu icon on the left top corner of the screen. Click on Manage.

    Infor CloudSuite Add SCIM

  3. Navigate to SCIM Accounts.

    Infor CloudSuite SCIM Account

  4. Add an admin user by clicking on the plus icon. Provide a SCIM Password and type the same password under Confirm Password. Click on the folder icon to save the password. You will then see an User Identifier generated for the admin user.

    Infor CloudSuite Admin user

    Infor CloudSuite password

  5. To generate the bearer token, copy the User Identifier and SCIM Password. Paste them in notepad++ separated by a colon. Encode the string value by navigating to Plugins > MIME Tools > Basic64 Encode.

    Screenshot of a Notepad++ document. In the Plugins menu, MIME tools is highlighted. In the MIME tools menu, Base64 encode is highlighted.

    To generate the bearer token using PowerShell instead of Notepad++, use the following commands:

    $Identifier = "<User Identifier>"
 $SCIMPassword = "<SCIM Password>"
 $bytes = [System.Text.Encoding]::UTF8.GetBytes($($Identifier):$($SCIMPassword))
 [Convert]::ToBase64String($bytes)

  6. Copy the bearer token. This value will be entered in the Secret Token field in the Provisioning tab of your Infor CloudSuite application.

Before configuring Infor CloudSuite for automatic user provisioning with Microsoft Entra ID, you need to add Infor CloudSuite from the Microsoft Entra application gallery to your list of managed SaaS applications.

To add Infor CloudSuite from the Microsoft Entra application gallery, perform the following steps:

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type Infor CloudSuite, select Infor CloudSuite in the search box.
  4. Select Infor CloudSuite from results panel and then add the app. Wait a few seconds while the app is added to your tenant. Infor CloudSuite in the results list

Configuring automatic user provisioning to Infor CloudSuite

This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in Infor CloudSuite based on user and/or group assignments in Microsoft Entra ID.

Tip

You may also choose to enable SAML-based single sign-on for Infor CloudSuite, following the instructions provided in the Infor CloudSuite Single sign-on tutorial. Single sign-on can be configured independently of automatic user provisioning, though these two features complement each other.

To configure automatic user provisioning for Infor CloudSuite in Microsoft Entra ID:

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications

    Enterprise applications blade

  3. In the applications list, select Infor CloudSuite.

    The Infor CloudSuite link in the Applications list

  4. Select the Provisioning tab.

    Screenshot of the Manage options with the Provisioning option called out.

  5. Set the Provisioning Mode to Automatic.

    Screenshot of the Provisioning Mode dropdown list with the Automatic option called out.

  6. Under the Admin Credentials section, input https://mingle-t20b-scim.mingle.awsdev.infor.com/INFORSTS_TST/v2/scim in Tenant URL. Input the bearer token value retrieved earlier in Secret Token. Click Test Connection to ensure Microsoft Entra ID can connect to Infor CloudSuite. If the connection fails, ensure your Infor CloudSuite account has Admin permissions and try again.

    Tenant URL + Token

  7. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - Send an email notification when a failure occurs.

    Notification Email

  8. Click Save.

  9. Under the Mappings section, select Synchronize Microsoft Entra users to Infor CloudSuite.

  10. Review the user attributes that are synchronized from Microsoft Entra ID to Infor CloudSuite in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in Infor CloudSuite for update operations. Select the Save button to commit any changes.

    Attribute Type Supported for filtering Required by Infor CloudSuite
    userName String ✓ ✓
    active Boolean
    displayName String
    externalId String
    name.familyName String
    name.givenName String
    displayName String
    title String
    emails[type eq "work"].value String
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager String
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department String
    urn:ietf:params:scim:schemas:extension:infor:2.0:User:actorId String
    urn:ietf:params:scim:schemas:extension:infor:2.0:User:federationId String
    urn:ietf:params:scim:schemas:extension:infor:2.0:User:ifsPersonId String
    urn:ietf:params:scim:schemas:extension:infor:2.0:User:lnUser String
    urn:ietf:params:scim:schemas:extension:infor:2.0:User:userAlias String

  11. Under the Mappings section, select Synchronize Microsoft Entra groups to Infor CloudSuite.

  12. Review the group attributes that are synchronized from Microsoft Entra ID to Infor CloudSuite in the Attribute Mapping section. The attributes selected as Matching properties are used to match the groups in Infor CloudSuite for update operations. Select the Save button to commit any changes.

    Attribute Type Supported for filtering Required by Infor CloudSuite
    displayName String ✓ ✓
    members Reference
    externalId String

  13. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  14. To enable the Microsoft Entra provisioning service for Infor CloudSuite, change the Provisioning Status to On in the Settings section.

    Provisioning Status Toggled On

  15. Define the users and/or groups that you would like to provision to Infor CloudSuite by choosing the desired values in Scope in the Settings section.

    Provisioning Scope

  16. When you are ready to provision, click Save.

    Saving Provisioning Configuration

This operation starts the initial synchronization cycle of all users defined in Scope in the Settings section. The initial cycle takes longer to perform than subsequent cycles, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running.

Step 6: Monitor your deployment

Once you've configured provisioning, use the following resources to monitor your deployment:

  • Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully
  • Check the progress bar to see the status of the provisioning cycle and how close it's to completion
  • If the provisioning configuration seems to be in an unhealthy state, the application goes into quarantine. Learn more about quarantine states here.

Change log

02/15/2023 - Added support for custom extension user attributes urn:ietf:params:scim:schemas:extension:infor:2.0:User:actorId, urn:ietf:params:scim:schemas:extension:infor:2.0:User:federationId, urn:ietf:params:scim:schemas:extension:infor:2.0:User:ifsPersonId, urn:ietf:params:scim:schemas:extension:infor:2.0:User:inUser, and urn:ietf:params:scim:schemas:extension:infor:2.0:User:userAlias.

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