Surface devices are designed to support seamless productivity across multiple workloads, including video conferencing—a critical component in today’s hybrid work environment. While Surface devices deliver exceptional performance for most tasks, optimizing video conferencing applications like Microsoft Teams ensures the best possible experience. The following recommendations help you enhance video quality, system responsiveness, and power efficiency during video calls.
Surface drivers and firmware
Microsoft consistently releases updates for Surface devices, improving video conferencing and other collaborative workloads, especially in hybrid work environments. Key updates include:
System performance enhancements: Improve device responsiveness during video conferencing.
Camera driver optimizations: Reduce power consumption and enhance video quality, particularly in low-light conditions.
Graphics driver updates: Boost visual clarity and processing efficiency during video calls and presentations.
Power settings optimizations: Maintain consistent performance during video conferencing on AC power.
Get updates to all devices
Make sure your organization has a reliable process for delivering these updates to all devices. If you use Windows Update or Windows Update for Business, your devices automatically receive the latest Surface updates upon release. Check for updates through Windows Update to verify that the newest drivers and firmware are installed. For more information, see:
If your organization uses tools like Microsoft Intune or Configuration Manager to install Surface drivers and firmware updates, review the following guidance:
Surface devices optimize performance for video conferencing applications, such as Microsoft Teams, using Windows performance power settings. On Windows 11, these settings are adjusted through power mode, while on Windows 10, they're accessible via the performance power slider.
Many Surface devices now include updates with power setting optimizations specifically targeting video conferencing workloads. However, to fully utilize these optimizations, especially for resource-intensive workloads, follow these recommendations:
Connect the device to AC power (power optimizations are limited on battery).
Adjust power mode or the performance slider to Better Performance or Best Performance to enhance video conferencing quality.
Using Windows Update or Windows Update for Business ensures that the latest power optimizations are applied automatically. For more information on recommended settings, see Best practice power settings for Surface devices.
Microsoft Teams relies on network connectivity, and for real-time voice, video, and sharing, good network performance is key to a good user experience. In this module, we go over what the Teams real-time network requirements are, how you can plan and test your network, and how you can design and configure your network to optimize the Teams real-time media performance.