Introduction to Teams recording

APPLIES TO: Image of a checkmark for yesMeetings Image of a checkmark for yesEvents Image of a checkmark for yes Calls

Overview

In Microsoft Teams, your users can record calls, meetings, and events to reference later and share with others. Communications can also be automatically preserved for industry compliance reasons. Recordings capture media shared during the session (audio, video, and screen sharing activity), and are stored according to your policies.

There are two recording features that can be enabled with policy:

  • Convenience recording: An ad-hoc recording of a call, meeting, or event that a user starts and manages. For an overview of convenience recording, see Overview- Recording and transcription for Teams meetings and calls.

  • Compliance recording: Calls, meetings, and events that are automatically recorded without user intervention and owned by the company, using a third-party solution.

The following table compares convenience and compliance recording.

Property Native convenience recording Third-party compliance recording
Recording initiator Licensed Teams user, enabled with meeting / calling policy Admin (system)
Storage and access owner Meeting storage and permissions Admin / compliance officer
Participant notification enforced Yes Yes
Participant consent supported Yes No
Media recorded Voice, video, screen share, PPT Live Voice, video, screen share
Retention policy Meeting storage and permissions Configurable with partner solution
Recording policy Configurable with Teams admin center (Meeting, Calling, and Events policy settings) Configurable with user policy
Audio only supported Yes No

Considerations

  • Guests can't initiate convenience recordings.

  • Users in trusted organizations can't initiate convenience recordings when they join meetings in your organization.

  • Users in trusted organizations can initiate convenience recordings of unscheduled, 1:1 calls originated by either party. If they initiate, the recording adheres to the calling policy defined in the trusted organization's tenant.

  • Users assigned with Edu A1 license only, can record manually but can't use meeting options to auto-record.

Meeting recordings don't capture:

  • More than four people's video streams at once
  • Whiteboards and annotations
  • Shared notes
  • Content shared by apps
  • Videos or animations embedded in PowerPoint Live presentations
  • Multi-screen share
  • Attendee video streams in events optimized for large audiences and in live events

Calls in Teams are unscheduled, peer-to-peer Teams client sessions (encompassing internal and external Teams users). In convenience recording, policy scope for calls includes Teams PSTN calls, if the user has one of the following licenses: Microsoft 365 E5, Office 365 E5, or Microsoft/Office 365 E3 with Teams Phone Add-on license.

Tip

To learn more about recording options that you might allow your users to control, see Record a meeting in Microsoft Teams. 

Managing recording policies

For more specific details on convenience and compliance recording, see the following resources.

Meeting convenience recording Call convenience recording Meeting and call compliance recording
Manage Teams recording policies for meetings and events Manage Teams recording policies for calls Third-party compliance recording for Microsoft Teams calls, meetings and, call queues