Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
524 questions
2 answers
Windows keeps saying that a threat is detected even after I deleted it
Hello, I am unsure on how I got this threat, but when my windows scans for any threats it says that it found a threat, even after I delete it, please help me remove this threat! I have windows 11 pro but not an activated windows. I recently got protonVPN…
Microsoft Security | Microsoft Defender | Other
asked 2026-05-03T11:59:47.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 77%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
wolf20102878
0
Reputation points
commented 2026-05-03T14:10:13.78+00:00
wolf20102878
0
Reputation points
1 answer
Document shutdown and didnt autosave my work from about 4 hours before
Was on Microsoft Word when I tried to copy and paste it took a while and was trying to paste and all of a sudden it has closed when I reopened the document I had lost over five hours of work. How can I get this back?
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,356 questions
asked 2026-05-02T12:56:27.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 93%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
CHANTELLE ODZOVSKI
0
Reputation points
commented 2026-05-03T14:09:53.13+00:00
Bob Jones AKA CyberTaz MVP
435K
Reputation points
2 answers
Unable to Access ******@omerbiotech.com Due to Microsoft Authenticator Loop
Hello Microsoft Support, I am unable to access my email account, [******@omerbiotech.com], because I am stuck in a Microsoft Authenticator sign-in loop. When I try to sign in on my PC, I receive the message: “Open your Authenticator app and approve the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,043 questions
asked 2026-05-03T12:23:34.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 78%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
D24128752 Muhammad Omer Shagufta Khokhar
0
Reputation points
answered 2026-05-03T14:09:43.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tamara-Hu
14,035
Reputation points Microsoft External Staff
Moderator
1 answer
All Admin accounts are blocked due to Conditional Access Policy and there is no glass break account
We need to connect to Microsoft Support --> Data Protection / Tenant Recovery Team - so that they can help us to resolve this issue on urgent basis. We need email or contact no for this type of support in Saudi Arabia.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,204 questions
asked 2026-05-03T14:09:06.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 98%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammed AbdulHannan
0
Reputation points
answered 2026-05-03T14:09:20.6466667+00:00
Q&A Assist
2 answers
Need help transferring family manager in Microsoft 365
My Microsoft 365 subscription is attached to my outlook.com email address, however the family manager is another email address that I no longer use. I would like to make my outlook.com account the manager of my family, but it won't let me do that (which…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,459 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
4 answers
How to connect WiFi to computer after windows 11 reinstall
After reinstalling Windows 11 I am unable to connect my computer to the internet. My WIFI is working correctly.What do I have to do?
Windows for home | Windows 11 | Internet and connectivity
5,210 questions
asked 2026-05-02T19:05:16.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Richard Rasmer
0
Reputation points
answered 2026-05-03T14:07:55.1933333+00:00
Bulldog
1,675
Reputation points
3 answers
'Cerdigent' high-severity malware was detected
We have observed multiple incidents from this titled incident. In this incident we are observing this 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\ROOT\Certificates\DDFB16CD4931C973A2037D3FC83A4D7D775D05E4' and…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,714 questions
asked 2026-05-03T11:53:56.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 52%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sayed Ayaan Hussain
0
Reputation points
answered 2026-05-03T14:07:51.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Thomas, Jonathan
0
Reputation points
2 answers
Phone number to speak to an Agent.
Want to speak to a agent for get a refund before my bank account is overdrawn. Mike
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,339 questions
asked 2026-05-03T13:20:12.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 89%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michael Cheatwood
0
Reputation points
answered 2026-05-03T14:06:12.7566667+00:00
DaveM121
871.8K
Reputation points
Independent Advisor
2 answers
macbook pro catalina install selected programs included in office 2019
I will be downloading Office 2019 onto my MacBook Pro Catalina 10.15.8. Is there a way that I can I can download & install only the programs that I want or do I have to install all of them? Thank you.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,128 questions
asked 2026-05-02T21:46:16.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
David Johnson
0
Reputation points
answered 2026-05-03T14:06:03.29+00:00
Bob Jones AKA CyberTaz MVP
435K
Reputation points
2 answers
One of the answers was accepted by the question author.
To: MSFT Outlook - ETA for fixing New Outlook bug that prevents Send with inline images
Postings about a long-standing bug with New Outlook (unable to switch to Classic Outlook) that won't allow SEND with inline images remain after a couple of years now. Is there a project to fix the bug? Since many of us can't switch back to Classic…
Outlook | Windows | New Outlook for Windows | For home
11,241 questions
asked 2026-05-03T04:13:57.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
N Griffith
20
Reputation points
commented 2026-05-03T14:05:47.13+00:00
N Griffith
20
Reputation points
2 answers
email account lost
my email for my microsoft account was changed how do i submit a recovery account i know all the details for the account
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 50%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
1 answer
nhận được thông báo Lỗi từ link sharepoint
tôi truy cập vào link sharepoint của 1 người bạn gửi cho tôi và nhận được thông báo Lỗi. tôi đang rất hoang mang vì có khá nhiều tài liệu quan trọng nhưng tôi không thể truy cập để xem chúng
Microsoft 365 and Office | SharePoint | Other | Other
Microsoft 365 and Office | SharePoint | Other | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
335 questions
asked 2026-05-03T13:00:32.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 65%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nguyen Thi Huyen
0
Reputation points
edited an answer 2026-05-03T14:04:53.3233333+00:00
Tamara-Hu
14,035
Reputation points Microsoft External Staff
Moderator
1 answer
Eu comprei um item e não recebi já tentei de tudo e nada da certo:(
Olá, comprei 400 Robux usando crédito da minha conta Xbox (obtido pelo Microsoft Rewards). A compra aparece como concluída no meu histórico da Microsoft/Xbox, mas não recebi os Robux na minha conta Roblox (kaua133k). Tenho o comprovante da compra e posso…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,199 questions
asked 2026-05-02T15:46:46.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 41%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kaua Games
0
Reputation points
answered 2026-05-03T14:04:35.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
5,800
Reputation points Microsoft External Staff
Moderator
2 answers
Trojan:Win32/Cerdigent.A!dha
Getting a Trojan warning Trojan:Win32/Cerdigent.A!dha Looks like there are many getting this right now... Is it a false possitive?
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
524 questions
asked 2026-05-03T11:33:57.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 36%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Daniel Sandlund
0
Reputation points
answered 2026-05-03T14:03:15.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 36%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Andy Barker
0
Reputation points
3 answers
Outlook.com "Something Went Wrong"
Since 25 April 2026, Outlook.com has issues opening most emails. Plain text emails and basic HTML emails open without issue. But most emails will not open and I get the error message shown in the screenshot. I'm using the latest version of Firefox…
Outlook | Web | Outlook.com | Email
8,361 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Is there a way to lift the permanent ban on my xbox account after having been a few years?
My original account was banned on xbox a few years ago without letting me give an explanation and or reason and I was wondering if there would be a way to appeal my case after it being so many years as it is my original account with all my old saves and…
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
4,939 questions
asked 2026-05-03T14:00:42.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 48%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gabe A
0
Reputation points
answered 2026-05-03T14:00:54.4933333+00:00
Q&A Assist
1 answer
account settings in claude
iam not able to open settings of claude .pl help
Windows for home | Windows 11 | Settings
9,613 questions
asked 2026-05-03T06:01:08.37+00:00
Sukhdeep kaur
0
Reputation points
commented 2026-05-03T14:00:40.9633333+00:00
Bulldog
1,675
Reputation points
1 answer
how to update from windows 8 to windows 8.1
how do I update windows 8 to windows 8.1 on asus r509c laptop
Windows for home | Previous Windows versions | Install and upgrade
asked 2026-05-03T13:58:31.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 85%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dan Harmon
0
Reputation points
answered 2026-05-03T13:58:45.2733333+00:00
Q&A Assist
1 answer
ASIO audio glitches on ASUS ROG FLOW X16 - need help with WPA
I'm experiencing highly intermittent audio clicks & pops using real time audio (DAW etc). LatencyMon reports that I don't have any DPC problems, even when a glitch occurs. I'm in the process of attempting to use the WPR/WPA, and I've attached a…
Windows development | Windows Performance Toolkit
176 questions
asked 2025-07-24T15:57:03.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Greg Sullivan
0
Reputation points
commented 2026-05-03T13:58:03.78+00:00
Gary Nebbett
6,476
Reputation points
1 answer
Norton and McAfee dwlding ads
Norton and McAfee dwlding ads to block my computer...how to get rid of them?
Windows for home | Other | Security and privacy
2,562 questions
asked 2026-05-03T13:57:43.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 84%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
DON WHITE
0
Reputation points
answered 2026-05-03T13:57:55.61+00:00
Q&A Assist