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Hello,
We've migrated our Citrix environment from Windows Server 2016 to Windows Server 2019.
Some people have shortcuts to their Sharepoint documents on their desktop, which are accessed through WebDav e.g.
\intranet.domain.int\departments\TreatIWSbnl\Main\Datasheets1\Parameters%2012LT57.xls
This works fine in Windows Server 2016 and Excel just opens the document.
Now in Windows Server 2019, same shortcut when you try to open it says: 'The file cannot be found'.
However, when I remove the %20, which indicates a [space] and replace it by an actual space it works again. Now you would say just remove the %20 sure but there is an ERP system with thousands of entries pointing to documents on Sharepoint with %20 in it. And I wonder why it did work on 2016 and doesn't on 2019.
It has to be some issue with Webdav. Any idea?
Next step would be a packet capture to see what is going on. Maybe Fiddler, though I don't recall if Fiddler can capture these sessions.
Hi @Martijn Kools ,
They're also actively answering in the dedicated IIS forum over here:
https://forums.iis.net/
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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)
Best regards,
Leon
What version of SharePoint are you currently using?
It is highly discouraged to do an in-place upgrade for OS with SharePoint installed. The recommended way is to deploy the farm on Windows Server 2019, and then retire the older SharePoint servers by migration.
It seems to be problem with URL resolution after OS update in Windows Server. Please create new shortcuts from your SharePoint documents and see if the new links work as expected.
You may also check the System Event Viewer for potential error message on related issue.
If an Answer is helpful, please click "Accept Answer" and upvote it.
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Hi Chelsea,
Sharepoint 2013. But it worked under Windows 2016, just not in 2019.
All sharepoint URLs work, but if I create a shortcut that has %20 in it, it doesn't anymore e.g. \sharepointurl\dep\test%20document.doc
Perhaps it's by design I don't know but I will just inform the customer to update their shortcuts and remove the %20.
Thanks.
not sure why it doesn't work on SP2019, but since you know that problem may be solved by replacing %20 by space you may try to use IIS rewrite module and replace %20 by spaces in WebDAV requests automatically. IIS rewrite module also affects WebDAV requests: Redirect Sharepoint WebDAV network locations from http to https.