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Outlook issue

NTTD 2F 1 Reputation point
2023-07-03T04:15:15.35+00:00

When i opened outlook sometimes it showing logs.

08:04:00 Synchronizer Version 16.0.12527

08:04:00 Synchronizing Mailbox 'Naveen Sharma'

08:04:00 Synchronizing Hierarchy

08:04:01 Synchronizing local changes in folder 'Inbox'

08:04:02 Uploading to server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:03                   5 item(s) changed read-state in online folder

08:04:03                   3 item(s) deleted in online folder

08:04:03 Synchronizing server changes in folder 'Contacts'

08:04:03 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:03 Synchronizing server changes in folder 'Archive'

08:04:03 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:05                   1 item(s) added to offline folder

08:04:05 Synchronizing server changes in folder 'Safety '

08:04:05 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:07                   1 item(s) added to offline folder

08:04:07 Synchronizing server changes in folder 'Portal Mails'

08:04:07 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:07                   1 item(s) added to offline folder

08:04:08 Synchronizing server changes in folder 'Trilok Chand'

08:04:08 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:08 Synchronizing server changes in folder 'Sunil Security 2F'

08:04:08 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:08 Synchronizing server changes in folder 'Sanjeev Juyal'

08:04:08 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:09                   1 item(s) added to offline folder

08:04:09 Synchronizing server changes in folder 'Business Managers'

08:04:09 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:09 Synchronizing server changes in folder 'Compliance Manager'

08:04:09 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:10                   1 item(s) added to offline folder

08:04:10 Synchronizing server changes in folder 'Jagram'

08:04:10 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:11 Synchronizing server changes in folder 'ICICI Bank ATM'

08:04:11 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:11 Synchronizing server changes in folder 'ICICI Bank'

08:04:11 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:11 Synchronizing server changes in folder 'Recipient Cache'

08:04:11 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:19                   1 view(s)/form(s) updated in offline folder

08:04:19 Synchronizing server changes in folder 'Health center'

08:04:19 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:21                   4 item(s) added to offline folder

08:04:21 Synchronizing server changes in folder 'Hazari'

08:04:21 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:23                   2 item(s) added to offline folder

08:04:23 Synchronizing server changes in folder 'Gurgaon Chamber'

08:04:23 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:23 Synchronizing local changes in folder 'Deleted Items'

08:04:23 Uploading to server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:24                   3 item(s) deleted in online folder

08:04:24 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:25 Synchronizing server changes in folder 'Junk Email'

08:04:25 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:30 Synchronizing server changes in folder 'Vinay Dhingra - Calendar'

08:04:30 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=32dc7d67-da'

08:04:30 Error synchronizing folder

08:04:30                                 [80070005-508-80070005-560]

08:04:30                                 You do not have sufficient permission to perform this operation on this object.  See the folder contact or your system administrator.

08:04:30                                 Microsoft Exchange Information Store

08:04:30                                 For more information on this failure, click the URL below:

08:04:30                                 https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560

08:04:31 Uploading to server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=8cd1684e-86'

08:04:32                   1 view(s)/form(s) updated in online folder

08:04:32 Done

08:04:34 Microsoft Exchange offline address book

08:04:34                0X80040113

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChristyZhang-MSFT 23,146 Reputation points Microsoft Vendor
    2023-07-04T02:32:40.8633333+00:00

    Hi @NTTD 2F ,

    Welcome to our forum!

    Does this issue occur in recently? If so, have you done any specific operations before that?

    According to the log you provided, i notice that Microsoft outlook has been unable to synchronize with your exchange server. If you have enabled Cache Mode, it's suggested that you could turn off Cache Mode and switch to online mode to check if there're any differences.

    On the other hand, considering the impact of the corrupted data file or Outlook profile, it is suggested that you could try to create a new profile(Control Panel>Mail>Show Profiles>add) and add the account to check if there are some differences.

    In addition, based on my research on the error "0X80040113", i found a similar thread as yours, which mentioned that it's useful to create EnableConflictLogging in registry edit. Please refer to this thread: Synchronization Log Email - General Question.

    (Note: Serious problems can occur if you modify the registry incorrectly. Before making changes, back up the registry to restore it in case something goes wrong.)

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