Rejoin after deleting profile in Microsoft 365 Developer Program

Truong Le Quang 5

Hi. I joined Microsoft 365 Developer Program few hours ago, used the "Instant Sandbox" option. But then I want to create my own domain so I decided to delete profile, I realize I cant make a new subscription now (it shows something like "This subscription expired on Sep 20, 2023", "0/0 days left"). So my question is: Can I rejoin the program again (I mean make a new subscription in that Microsoft account, because I just joined and deleted today) and if yes, how I can renew that subcription? Thanks!

1 answer

Kelly Bowen-McCombs 291 Reputation points

2023-09-22T16:01:05.62+00:00

Hi Truong,

Currently, if you delete your profile, you must wait 60 days to request another subscription. That is, you can't bypass the wait by rejoining because the system recognizes you. I'm sorry for the delay but it is a check to prevent abuse. We are aware that this particular wait is painful for scenarios like this.

We have a feature on our backlog that I am calling "start fresh" that would allow a program member to delete their current tenant and start again, probably a limited number of times over a given amount of elapsed time (such as, once per six months or something like that).

Watch our blog to get updates on this and other planned features.

Thanks
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senkwe chanda 0 Reputation points

2024-09-08T07:50:39.35+00:00

Hi Kelly,

Any progress on this "start fresh" feature? Seems a lot of us are stuck in this 60 day wait period.

Padmahasa B N 1 Reputation point

2024-09-11T10:21:05.76+00:00

Hello @Kelly Bowen-McCombs ,

Is there is any way to find out how many days remaining out of 60 days to be eligible to Re-join subscription?

Kelly Bowen-McCombs 291 Reputation points

2024-09-11T18:02:43.98+00:00

@Senkwe Chanda The developer program was moved to India and my position was eliminated so I don't have insight into the current roadmap. You can email dxipsup(at)microsoft.com. That goes to the eng team and they may be able to answer you.

@Padmahasa B N if you log into your dashboard (https://developer.microsoft.com/en-us/microsoft-365/profile) and try to redeem a subscription, there is a message that should tell you how many more days until you are eligible. If that doesn't work, also try the email I gave above.

Stefan Flegg 5 Reputation points

2024-09-16T06:58:45.61+00:00

Hi @Kelly Bowen-McCombs . I had a developer subscription which has expired. I deleted my profile and waited over 60 days before trying again and I'm still unable to create a subscription. In fact, when I log into the portal it still shows me the old subscription which expired over a year ago. Any help would be appreciated, thanks.

Egor Graf 0 Reputation points

2024-11-12T07:48:12.16+00:00

I faced the same problem. How to fix it?
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Rejoin after deleting profile in Microsoft 365 Developer Program

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