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Thus far I've upgraded 6 Windows 10 systems to Windows 11 and am doing a 7th upgrade as I write this. Two of these were Virtual Machines. One was out-of-the-box ready to upgrade and was running Windows 10 for about a year. The other 3 were Windows 10 with CPUs unsupported by Windows 11. I Acronis image-restored these three to new supported hardware with UEFI and TPM. All booted Windows 10 just fine and all upgraded to Windows 11 without problem ... EXCEPT, the last one I did. I used the same hardware as the other two, but for this last one everything works except I absolutely cannot remote desktop into it. I always get "Remote Desktop cant's connect to the remote computer ...".
I've checked the GPO. I've checked the Registry to confirm that fDenyTSConnections = 0 for both HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server and HKLM\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services. I've checked gpresult /H, and nothing looks odd. I don't know where else to look.
Futhermore, I cannot do regedit > File > Connect Network Registry from another computer on the domain. It finds the "object name", but I get, "Unable to connect to <hostname> ...". Also, I have this computer's C: drive shared, but cannot access it from other hosts.
It's been 3 days without remote access. It is very important to get this reestablished because this user does a lot of work from home.
What else can I look at?
One other thing that was a bit odd with this last computer in addition to not being able to Remote Desktop. This one came up saying that Windows did not have a correct license. I had to manually add the license key. I've not had to do that on any of the other upgrades.
Just completed the restore of WIndows 10 on the 7th system and upgraded to Windows 11. No problem with remote access, so I'm really puzzled about this one that's not permitting remote access. I'm tempted to start over from scratch, but that is a many-hour project. Still looking for suggestions.
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Hello,
Have you verified if the Remote Desktop Service is currently running? To do this, navigate to Services and locate the Remote Desktop Service. Ensure that it's in a 'Running' state.
As an additional step, open Command Prompt and execute the command netstat -ano to see if your system is still using the default RDP port 3389.
If the Answer is helpful, please click "Accept Answer" and upvote it.
Karlie Weng: thank your for your response. The netstat command output about 100 lines, but I assume the following are the ones you're looking for:
TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING 1700
UDP 0.0.0.0:3389 : 1700
I also tried 'telnet 192.168.0.50 3389' from another computer on the same LAN. I got "Connection timed out".
As I mentioned, I am upgrading from Windows 10 to (eventually) Windows 11 on new hardware. After restoring the Windows 10 image backup to this computer. I was able to remote desktop into it. However, after upgrading to Windows 11 I am no longer able to do so. Also as mentioned, this new system is hardware-identical with another one I just upgraded in the same way a few days ago and that one had no problem with Remote Desktop.
I guess everybody is stumped on this as well. OK, baby steps. I have removed this computer from the domain and it is now a member of WORKSTATION with a new computer name. As the administrator I went to Remote Desktop Settings, but the on/off slider is set to off and is grayed out. There is a notice saying "Some of your settings are managed by your organization". What organization? This computer is now not a member of any organization. How to fix?
I got it working. I un-joined the domain, changed the computer name and deleted the following registry settings:
reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies" /f
reg delete "HKCU\Software\Microsoft\WindowsSelfHost" /f
reg delete "HKCU\Software\Policies" /f
reg delete "HKLM\Software\Microsoft\Policies" /f
reg delete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies" /f
reg delete "HKLM\Software\Microsoft\WindowsSelfHost" /f
reg delete "HKLM\Software\Policies" /f reg delete "HKLM\Software\WOW6432Node\Microsoft\Policies" /f
reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Policies" /f
Remote desktop then started working. Probably deleting the registry settings did it versus changing the name of the computer. I got this info from another posting on this forum titled: I have the "Some Settings Managed by your Organization" message when I haven't joined an orginization.
