How to get our of Amber flashing white Looping on my Azure kinect

Question

I am stack in a continuous loop Amber flashing white, the device is blinking from White to Off to Amber to Off in loop, and cant connect. i use a second device with the same cables and setup and works fine.

I also try Factory Reset.

Thanks In Advance

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Answer 1

Theodoros Giannakis Greetings & Welcome to Microsoft Q&A forum!

I am stack in a continuous loop Amber flashing white, the device is blinking from White to Off to Amber to Off in loop, and cant connect. i use a second device with the same cables and setup and works fine. I also try Factory Reset.

I understand that you are using same cables with the other device and works fine.

From the documentation, Amber Flashing white means that Firmware update or recovery in progress.

Please check the page on USB3 host controller compatibility. Always make sure that you have the latest firmware installed on the device.

To get the latest firmware version, use the Azure Kinect Firmware Tool.

For more information about how to check your firmware status, see Check device firmware version. Also, try Reset Azure Kinect DK

Do let me know if that helps or have any further queries.

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