Exchange Online
A Microsoft email and calendaring hosted service.
6,181 questions
Fidelity active pro trader will not load due to extention error
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Darby
0
Reputation points
I have tried multiple ways to download the fidelity active pro trader on my new laptop with no success. The picture states the issue and google hasn't helped me resolve this so I'm open to any help.
Thank you all
Exchange Online
Windows for business | Windows Client for IT Pros | Directory services | Active Directory
Exchange | Exchange Server | Development
587 questions
Exchange | Exchange Server | Management
7,925 questions
Microsoft 365 and Office | Excel | For business | Windows
3,930 questions
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Michal Sa 0 Reputation points2024-04-06T01:00:17.3+00:00 It appears that you're encountering difficulties downloading Fidelity Active Pro Trader on your new laptop, despite trying various methods without success. This issue can be frustrating, especially when online resources like Google haven't provided a solution. To troubleshoot this problem, there are a few steps you can take. Firstly, ensure that your internet connection is stable and that there are no network issues preventing the download. If your connection is fine, try accessing the Fidelity Active Pro Trader website from a different browser or device to see if the problem persists. Additionally, check if your laptop meets the system requirements for running the software, as compatibility issues could be causing the download to fail. If you're still unable to download Fidelity Active Pro Trader, consider reaching out to Fidelity's customer support for assistance. They may be able to provide specific troubleshooting steps or alternative download methods to help you successfully install the software on your laptop. Don't hesitate to seek help from technical support forums or communities as well, as other users may have encountered similar issues and can offer valuable advice. By taking these steps and seeking assistance when needed, you should be able to resolve the download issue and start using Fidelity Active Pro Trader on your new laptop.
Sign in to comment
Sign in to answer