Hello,
Thank you for posting in Q&A forum.
WIFI Random disconnet issue could be caused by multiple factors.
You could troubleshoot the issue from below aspects:
- What’s your OS version of the client?
- Are you using user account or computer account to do the authentication?
- Which authentication method is used? EAP-TLS?
- Are you using windows NPS server or third party?
Meanwhile you can collect below information:
- Collect wlan profile:
Netsh wlan show profile <profile name>
Netsh wlan export profile folder=c:\temp
2.Collect wlan report:
netsh wlan show wlanreport
3.Collect GPO setting:
gpresult /h c:\temp\gp.html
4.Collect wlan event log inevent viewer:
Microsoft-Windows-WLAN-AutoConfig/Operational
To help other customers who may be facing the same issue, please don't forget to vote if the reply is helpful.
Hope this answer can help you well.
Best regards,
Jill Zhou