nao consigo logar na conta do one drive

Question

Correlation Id: f205f415-de48-4cff-a90c-8eba872b86b3

Timestamp: 2024-06-11T11:55:39.000Z

DPTI: 55862d212e59e72f9b154572e02c24280c71e61ee39b69f14f0eb753d7d3b800

Error Tag: 4usqa

Error Code: 3399614475

Answer 1

Hi,

This is an English language forum, I suggest you transform the language to English. The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

About cannot sign in to OneDrive, please refer to this support article:

https://support.microsoft.com/en-us/office/can-t-sign-in-to-onedrive-3f99e6e3-042e-49a3-897a-8b7fb0fb8477

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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Answer 2

The only message that is in Portuguese is I can't log into OneDrive, regarding the link that was given, I have already done all the procedures and it didn't solve the problem, so I posted it here on the forum.

Answer 3

in a traditional account you normally log in, just don't log in to the business account