Updates not appearing in Software Center

Question

I configured SUP in SCCM recently, and I deployed updates to the client device collection in SCCM console, but the updates are not appearing in Software Center on the client device. What could be the reason for this issue and how can I troubleshoot it?

Answer 1

Hi, @Pall Piars

Thank you for posting in Microsoft Q&A forum.

The updates not appearing in Software Center on the client device could be due to several reasons. Here are some troubleshooting steps you can follow:

1. Verify that the client is in the appropriate boundary associated with the boundary group for the distribution point.
2. Check if the updates are deployed to the correct collection. If not, deploy the updates to the correct collection.
3. Check if the client device is receiving the deployment policy. You can check this by reviewing the PolicyEvaluator.log file on the client device.
4. Check if the client device is scanning for software updates compliance. You can check this by running the Software Updates Scan Cycle action on the Configuration Manager client and reviewing the UpdatesDeployment.log file on the client device.
5. Check if the updates are applicable to the client device. You can check this by reviewing the UpdatesHandler.log file on the client device.

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