How can I delete my user account created wrongly in another company tenancy ? Have normal user right only assigned hence cannot make any changes.

Question

I have been desperately trying to get help from support to resolve an issue with a user created wrongly in another company's tenancy. I am an authorized partner of an Indirect Seller - Tata Telebusiness Services in India, Navi Mumbai. We were supposed to register on the Partner Connect site to create an MPN ID and proceed further with the registration process as a reseller. I figured out that I made a user account erroneously in some other company tenancy when I visited the Azure portal. I want to delete this user account completely from their tenancy or move it to my company tenancy. Also, i do not have any global administrator rights hence I'm unable to take any further action.

 

A few details for you to help me resolve this issue.

 

MPN ID - 6780951

 

Organization - IRIS Infotech Solutions

 

Created by mistake - sun.s_irisits.in#EXT#@EpicenterTechnologiesPvtLtd.onmicrosoft.com (In this I have been created as a normal user and hence unable to delete or do any further action).

 

 

Newly created - SunSujathan@IRISInfotechSolutions.onmicrosoft.com (but unable to proceed with MPN ID registration as it shows name already exists). 

 

please do let me know if you would require any further details to help resolve this issue.

 

Answer 1

Hello Sun Sujathan,

Thanks for your question.

To resolve this, you will need to contact the Global Administrator or a User Administrator of the tenant where your account was mistakenly created. They can remove your user account from their directory easily.

However, if this is not possible, As tenant details are specific to customer and you are a partner, you may request support on the partner Center page:

https://partner.microsoft.com/en-us/support?stage=1

Regards,

Abiola

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