Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,360 questions
Bot Icon show up incorrectly
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 72%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Song, Kent
0
Reputation points
I developed a custom app, and upload package from Team admin, so other user can see it.
The issue is when other member add this app/bot, it show bot icon incorrectly in some place, but icons show correct in other place, see the chart:
some icons show default icons, we expect it show my own icon.
why this issue happen? I already logout /login many time.
Microsoft Teams Development
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 10%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dinesh Rajagoni (Tata Consultancy Services Limi) 60 Reputation points Microsoft Vendor2024-06-25T18:40:28.48+00:00 Hi Song, Kent - Thanks for raising the query. The bot icon discrepancy in Teams is likely due to the platform's handling of icons for anonymous users, which is a designed feature for consistency and security. To ensure your custom icon displays correctly for signed-in users, please adhere to the Teams app icon guidelines. Note that re-logging will not affect the anonymous user icon display. For a consistent experience, optimize your icon design according to the Teams guidelines and test in various contexts.
For detailed guidelines, please refer the Teams App Icon documentation.
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