Unable to create new team

Question

Hi everyone,

One of our tenant having an issue with Teams for the past few days. He unable to create a new team. Here is what I have tried but to no avail:-

• Tried with desktop and web version, from another PC as well.
• Tried with another account under same tenant.
• Checked Group settings in Azure portal and "Users can create Microsoft 365 groups..." is enabled.

Here I attach the error screenshot.

I have submitted a case with Microsoft from M365 portal but have been remark with " No issue found".

Appreciate your help in advance. Thanks.

Answer 1

Hi @IntriousTechFit

According to your case description, the administrator encountered the "We couldn't complete that action" error when creating a team. This is a known issue, and our team is urgently fixing it. It is expected to be fixed in next Monday's update.

In the meantime, your administrator can use the Graph API to create a team from the Teams Admin Center. Please refer to this documentation for specific steps.

Thanks for your understanding and support.

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Answer 2

Hi IntriousTechFit,

Please find below a link related the same error with a workaround ... It seems there is a global issue since end of June:

• When trying to create a new Team I get the following message.... see below

Regards

Alexis

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