How to fix email page showing only small section of email

Jay Menzies 0 Reputation points
2024-07-09T17:29:05.9533333+00:00

Outlook mail page is half taken up with headings, only a small portion of the actual email is visible.Screenshot of Outlook mail page 9 JUly 2024

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,270 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. SokiGuo-MSFT 28,221 Reputation points Microsoft Vendor
    2024-07-10T06:12:14.18+00:00

    Hi @Jay Menzies

    Welcome to our forum!

    For better research, please provide more details about this case:

    What is your account type? Outlook.com account or Microsoft 365 account?

    Do all emails with images display abnormally?

    Does the problem also happen with Outlook desktop client?

    If only this email is displayed abnormally, it may be related to the sender's layout. Also, according to my research, it could also be a temporary backend issue. Please be patient and wait for the next update. Thank you for your understanding and support!

    Issue ID MO809920.

    User's image


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.