Can't Recieve SMS Code! Why can't i have the code?

Raphael 0 Reputation points
2024-07-11T04:51:59.25+00:00

Alright, here the problems

-How can i verify my identity if i can't even get the SMS Code?

-How can i add alternative email if you guys didn't even send the SMS Code?
-How can i add another protection meanwhile this whole system telling me to verify my identity, yet no SMS Code recieve?

-Why i cant't recieve the SMS code? you like "We texted your phone ****. Please enter the code to sign in."

Yet i'm waiting like 1 hour 2 hours 3 hours 24 hours, but no SMS code recieved

Where is me SMS CODE ?

Edit: I managed to get SMS Code after i revert back to windows 10.

Windows Server Security
Windows Server Security
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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Microsoft Intune Security
Microsoft Intune Security
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Neuvi Jiang 685 Reputation points Microsoft Vendor
    2024-07-11T08:08:20.3966667+00:00

    Hi Raphael,

    Thank you for posting in the Q&A Forums.

    Ensure that your mobile phone's network connection is working, try switching to another network or using a Wi-Fi connection.

    Check your phone's signal strength to make sure it's good.

    Check the phone settings:

    Check the SMS blocking or filtering feature to ensure that captcha text messages sent by Microsoft are not misdiagnosed as spam.

    Clear the SMS storage to make sure there is enough space to receive new text messages.

    Check Microsoft account settings:

    Log in to your Microsoft account and check that the bound mobile phone number is correct.

    Check the security settings of the account to make sure there are no settings to block the reception of SMS verification codes.

    Contact the operator:

    If none of the above steps resolves the issue, we recommend contacting your mobile phone operator to confirm if there are any service interruptions or settings for receiving specific types of SMS.

    Best regards

    NeuviJ

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.


  2. Raphael 0 Reputation points
    2024-07-12T10:31:41.11+00:00

    Alright, i managed to get the SMS Code after i revert back to Windows 10 strangly.
    Cased closed ! not gonna used Windows 11 for a moments until they fixed this problematic issue.

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