Why are the units for the Fundamentals of Knowledge Mining and Azure AI Search module different on different pages?

Fatima Rizvi 30

I'm trying to complete the module Fundamentals of "Knowledge Mining and Azure AI Search" in the AI-900 cert training, but I can't access four of the twelve units (Use a skillset to define an enrichment pipeline, Understand indexes, Use an indexer to build an index, and Persist enriched data in a knowledge store).

If I look at the module from the learning path page, all twelve units are linked under it: https://learn.microsoft.com/en-us/training/paths/document-intelligence-knowledge-mining/

However, if I try to click on one of the four units I mentioned, this page for the module opens instead. The module has the same name, but only 8 units. https://learn.microsoft.com/en-us/training/modules/intro-to-azure-search/

What's causing the issue? Do I need to complete those 4 units? How do I access them?

Thank you.

AmaranS 6,580 Reputation points Microsoft Vendor

2024-07-18T10:34:54.8566667+00:00

Hi Fatima Rizvi,

Thank you for reaching out to us on Microsoft Q&A forum.

We are looking into the issue, and we will get back to you soon.

1 answer

VarunTha 8,780 Reputation points Microsoft Vendor

2024-07-21T06:47:06.83+00:00

Hi Fatima Rizvi,
Thank you for your patience.
We've addressed the issue internally, and you now have access to all the units in the module.

If you have found the answer provided to be helpful, please click on the "Accept answer/Upvote" button so that it is useful for other members in the Microsoft Q&A community
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VarunTha 8,780 Reputation points Microsoft Vendor

2024-07-22T04:11:11.3633333+00:00

Hi Fatima Rizvi,
Just checking in to see if you had a chance to see my previous answer. Please let me know if it was helpful and don't hesitate to reach out to us if you face any issue.
Thank you.

Chakrapani, Suresh 0 Reputation points

2024-07-23T10:56:09.4766667+00:00

Still not able to complete the module. Once I complete the last unit, it shows "Go back to finish". On clicking on it, it takes me to the unit 1.

As shown below, all the units are completed, yet it is not taking this module as Completed.

VarunTha 8,780 Reputation points Microsoft Vendor

2024-07-23T12:57:44.3833333+00:00

Hi Chakrapani, Suresh,
Thank you for reaching out on the Microsoft Q&A Forum.

I apologize for the inconvenience and understand your concern regarding the module completion issue. Please follow these steps to resolve the problem:

Log Out and Clear Cache: Log out from all tabs within your current browser and clear your cache files. Afterward, try logging in again using your Learn ID credentials.

Use Incognito/Private Browsing: Sign out from your current browser session and attempt logging in from an incognito window or private browsing mode.

Switch Browsers: If the above steps don’t work, try switching to a different browser and retry the login process.

Sometimes, the main page updates within minutes, but occasionally it can take a couple of hours. I recommend refreshing the page periodically over the next few hours to check if it shows 100% completion.

I hope this helps resolve the issue. If you continue to experience problems, please feel free to reach out for further assistance.

If you have found the answer provided to be helpful, please click on the "Upvote" button so that it is useful for other members in the Microsoft Q&A community.

Chakrapani, Suresh 0 Reputation points

2024-07-23T13:41:41.1966667+00:00

I tried clearing cache and cookies, I also tried different browser, and also in Incognito mode. Still the module "Fundamentals of Knowledge Mining ans Azure AI Search" is not marked as Complete.

VarunTha 8,780 Reputation points Microsoft Vendor

2024-07-23T16:15:14.93+00:00

Hi Chakrapani, Suresh,
I understand the module completion isn't reflecting your progress. While you've tried troubleshooting steps, let's focus on what might work:

Knowledge Check Unit: Complete the knowledge check unit with all MCQs.

Sequential Completion: Retry completing Units 1-8 in order, even if marked complete.

These steps might resolve the glitch. If not, please let me know for further assistance.

Chakrapani, Suresh 0 Reputation points

2024-07-24T07:06:02.19+00:00

I did that as well. Completing each unit including MCQs. I'm still getting "Module incomplete" message and "Go back to finish" button.

Chakrapani, Suresh 0 Reputation points

2024-07-24T07:08:25.72+00:00

I tried that as well. Completed each unit including MCQs. On the summary page, it is still showing as "Module incomplete" and "Go back to finish" button.

VarunTha 8,780 Reputation points Microsoft Vendor

2024-07-25T09:44:35.3066667+00:00

Hi Chakrapani, Suresh,
We apologize for the inconvenience. Please try the following steps:

Ensure you are logged in with the correct account when accessing the learning path.

If you use multiple accounts, there may be discrepancies in your progress.

Verify that the account you are currently logged into matches the account you used to start the learning path.

Using different accounts for different units may cause issues in tracking your progress and accessing content.

Thank you.

Chakrapani, Suresh 0 Reputation points

2024-07-26T15:46:03.1833333+00:00

I have tried with the same account but no luck. I guess, even though those units which OP mentioned are removed from the module, the module completion logic is still tied to those units. Hence it is not considering the module as Completed.

A sincere feedback: If you have any additional steps for me to verify, please call out all the steps in one response, so that we can avoid back and forth communication. This is only to speed up the resolution please. Thanks.
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Why are the units for the Fundamentals of Knowledge Mining and Azure AI Search module different on different pages?

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