I submitted a signed file in the Microsoft Partner Center 2 days ago, not sure if it failed or not

James Hood 0

I submitted a code signing certificate request on 7/16/2024 in the Microsoft Partner Center

using these instructions

https://learn.microsoft.com/en-us/windows-hardware/drivers/dashboard/code-signing-cert-manage

It still hasn't shown up

Is there a way to know if it failed, or is misconfigured?

How long should it normally take?

Junjie Zhu - MSFT 16,856 Reputation points Microsoft Vendor

2024-07-19T07:22:18.6366667+00:00

Hi @James Hood ,

Welcome to Microsoft Q&A!

This is unexpected behavior, I will confirm this with the team.
Junjie Zhu - MSFT 16,856 Reputation points Microsoft Vendor

2024-07-22T06:04:07.1966667+00:00

Hi @James Hood ,

For your scenario, please open a free support ticket here: Contact Us. Go to Contact us tab, find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior. The store team could check the status of your account in the back end.