Issues with App Services setting up memory dump

Question

We are running into an issue where some people are having an issue being able to select the storage account so they can run memory dump on the App Service

I created a group, added the user and added it to every role that the error keeps coming up on the storage account. One odd thing is the user is already in a group that has contributor access at the subscription level which is inherited.

Here are a couple of the errors
Encountered error while adding role 'Storage Table Data Contributor' on 'v10prodeastus'. Code:AuthorizationFailed. does not have authorization to perform action 'Microsoft.Authorization/roleAssignments/write' over scope '/subscription

Encountered error while adding role 'Storage Blob Data Contributor' on 'v10prodeastus'. Code:AuthorizationFailed. does not have authorization to perform action 'Microsoft.Authorization/roleAssignments/write' over scope '/subscription

I am able to change the storage accounts without any issue but I am also an owner. I assume I am missing something somewhere but I don't know where.

Answer 1

Hello Jeff Fazio,

Welcome to the Microsoft Q&A and thank you for posting your questions here.

Problem

I understand that you are having issue to set up App Services for memory dump.

Solution

The issue you're facing it's all about authorization issues when trying to assign roles to a storage account. For more details and how to get to the bottom of the issue.

• Enable diagnostic logs for Azure AD and Azure RBAC. and let's review the logs to identify any specific errors or issues during role assignment.
• Ensure there are no resource locks preventing role assignments, and try to check if any locks exist at the subscription or resource group level.
• Try to assigning roles using both the Azure Portal and Azure CLI/PowerShell as well as using different methods can reveal underlying issues.
• Retry the role assignment after verifying the above points and monitor the Azure Activity Log for any additional error details.

Accept Answer

I hope this is helpful! Do not hesitate to let me know if you have any other questions.

** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful ** so that others in the community facing similar issues can easily find the solution.

Best Regards,

Sina Salam

Answer 2

There isn't any errors when adding the user/group. I can see the groups is added to

Storage Blob Data Contributor
Storage Table Data Contributor
Storage Queue Data Contributor

The Storage Account / App Service isn't locked