Azure Portal: Resource Not Found for SQL Database

Question

Azure Portal: Resource Not Found for SQL Database

Tom Krueger 1

Hi,

I am blocked with Azure Portal in getting access to SQL Database.

When I go to my resource group, I click the SQL Server item in the group.
It lists One Database.
When I click on it, I get the error

Resource Not Found.

The database is working fine, I can connect to it from Microsoft SQL Server Management Studio. The Portal just seems to be messed up.

Please help!! I appreciate you.

Thanks,
Tom

KalyanChanumolu-MSFT 8,351 Reputation points

2020-12-24T08:32:36.473+00:00

@Tom Krueger Welcome to Microsoft Q&A Forums.
We are sorry you are having issues with the portal.

Based on your description, this seems like a transient issue to me and it should get resolved without any intervention.
Please logout of the portal and log back in after some time.
If the issue persists, please post here and we will troubleshoot further.
Tom Krueger 1 Reputation point

2020-12-24T18:26:34.417+00:00

Hi thanks for the response.

It has been the same for many weeks now. I appreciate further help as I cannot make a backup of my database. I created a second database and it shows up and works fine. The original one doesn't work in the portal. I don't know if it is a bug where I named my database the same as what I named SQL Server.

Is there some information I can provide to help?

Thank you,
Tom
Tom Krueger 1 Reputation point

2020-12-28T22:55:11.447+00:00

Hi Kalyan,

Just wanted to post again to see if you would be able to help out. I'm getting worried that I cannot backup my Database.

Thanks much,
Tom
KalyanChanumolu-MSFT 8,351 Reputation points

2020-12-29T04:22:20.347+00:00

@Tom Krueger My apologies for the delayed response.

I cannot troubleshoot this scenario remotely and will have to refer you to Azure support.
If you have a support plan, please file a support ticket.

If you do not have a support plan, please send me your Azure Subscription ID via private message and I will return instructions for next steps.

Thank you for you patience,
Kalyan
Tom Krueger 1 Reputation point

2020-12-30T00:25:44.32+00:00

Hey Kalyan,

Thanks for attempting. I don't see how to send you a private message. Sorry if it is obvious. Really appreciate your help.
andy hawkins 1 Reputation point

2021-06-23T21:59:28.597+00:00

Did you ever get a fix for this? We are having exactly the same problem now. The DB is there, but for some reason i get resource not found.
Tom Krueger 1 Reputation point

2021-06-24T15:36:13.06+00:00

Hey Andy,

I did get it resolved but it required Microsoft support to do something on the backend. They needed to run some refresh job. You will need to get support from Microsoft if it is the same issue I had.

Good luck,
Tom

1 answer

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KalyanChanumolu-MSFT 8,351 Reputation points

2020-12-24T08:32:36.473+00:00

@Tom Krueger Welcome to Microsoft Q&A Forums.
We are sorry you are having issues with the portal.

Based on your description, this seems like a transient issue to me and it should get resolved without any intervention.
Please logout of the portal and log back in after some time.
If the issue persists, please post here and we will troubleshoot further.
Tom Krueger 1 Reputation point

2020-12-24T18:26:34.417+00:00

Hi thanks for the response.

It has been the same for many weeks now. I appreciate further help as I cannot make a backup of my database. I created a second database and it shows up and works fine. The original one doesn't work in the portal. I don't know if it is a bug where I named my database the same as what I named SQL Server.

Is there some information I can provide to help?

Thank you,
Tom
Tom Krueger 1 Reputation point

2020-12-28T22:55:11.447+00:00

Hi Kalyan,

Just wanted to post again to see if you would be able to help out. I'm getting worried that I cannot backup my Database.

Thanks much,
Tom
KalyanChanumolu-MSFT 8,351 Reputation points

2020-12-29T04:22:20.347+00:00

@Tom Krueger My apologies for the delayed response.

I cannot troubleshoot this scenario remotely and will have to refer you to Azure support.
If you have a support plan, please file a support ticket.

If you do not have a support plan, please send me your Azure Subscription ID via private message and I will return instructions for next steps.

Thank you for you patience,
Kalyan
Tom Krueger 1 Reputation point

2020-12-30T00:25:44.32+00:00

Hey Kalyan,

Thanks for attempting. I don't see how to send you a private message. Sorry if it is obvious. Really appreciate your help.
andy hawkins 1 Reputation point

2021-06-23T21:59:28.597+00:00

Did you ever get a fix for this? We are having exactly the same problem now. The DB is there, but for some reason i get resource not found.
Tom Krueger 1 Reputation point

2021-06-24T15:36:13.06+00:00

Hey Andy,

I did get it resolved but it required Microsoft support to do something on the backend. They needed to run some refresh job. You will need to get support from Microsoft if it is the same issue I had.

Good luck,
Tom

Answer 1

KalyanChanumolu-MSFT 8,351

@Tom Krueger I cannot troubleshoot this scenario remotely and will have to refer you to Azure support.
I have enabled a one-time Free Technical Support ticket for your Azure subscription.

Once the issue is resolved, please share the resolution here for the benefit of the community.

----------

If an answer is helpful, please "Accept answer" or "Up-Vote" for the same which might be beneficial to other community members reading this thread.

Mohammed Lohia 1 Reputation point

2021-08-26T19:43:28.31+00:00

we are experiencing the same problem, goingwe are experiencing the same problem, going to raise a ticket with support. to raise a ticket with support.

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Azure Portal: Resource Not Found for SQL Database

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