Hi Sandoval, David,
Thank you for reaching out to us through the Microsoft Q&A forum.
The service experienced some downtime earlier, but I have since tested it, and it is now fully operational. Please try using the unit again, as it should be functioning correctly:
If you have any additional questions, please do not hesitate to contact us.
Should you find this information helpful, kindly acknowledge by selecting "Accept Answer" and upvoting the response.