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Create reset MFA link/button in Azure ad b2c custom policy while verifying OTP , if user lost the device.

Murali Krishna Kadari 20 Reputation points
2024-10-08T06:29:31.76+00:00

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Need something like this reset mfa button configured from Azure AD b2c custom policies, so when user clicks on it, it should automatically clear the software OAUTH token from the authentication methods.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. James Hamil 27,211 Reputation points Microsoft Employee Moderator
    2024-10-14T22:06:31.3366667+00:00

    Hi @Murali Krishna Kadari , unfortunately this is not possible for the user to do. The admin needs to reset the MFA for the user: https://learn.microsoft.com/en-us/entra/identity/authentication/howto-mfa-userdevicesettings#manage-user-authentication-options

    Please let me know if you have any questions and I can help you further.

    If this answer helps you please mark "Accept Answer" so other users can reference it.

    Thank you,

    James

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