Transfer Authenticator app data to a new phone (from android to an iPhone)

Question

I need to transfer all my Authenticator app data to my new phone but idk how?

Answer 1

Hello @Վահագն Մուրադյան ,

Thank you for reaching out Microsoft Q&A.

I understand that you want to transfer Authenticator app data from an Android phone to an iPhone. However, backups and restores are limited to the same device type. For example, accounts backed up on an iOS device cannot be restored on an Android device, and vice versa. This process is only possible between devices of the same type.

For additional information: https://support.microsoft.com/en-us/account-billing/back-up-account-credentials-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40#ID0EBJ=Android

Since you're unable to back up the registered accounts in the Microsoft Authenticator app, I recommend adding alternative authentication methods to your work or school accounts using another device.

You can follow the steps:

Click https://aka.ms/security-info

From the above you can choose authentication type you want and follow the prompts and add it in your new device.

Hope this helps. Do let us know if you any further queries.

---

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Regards,
Goutam Pratti.

Answer 2

Hi,I have the same issue. I need to transfer because I have a lot of codes from clients I am working and I cannot be contacting all of them to try to reset my authentication in all applicacions. Is there any solution, workaround or alternative? I really need a solution for that. Thank you.