Your account must be in good standing to sign up

Question

Initially, I had a problem with creating a free trial subscription - We are unable to verify your phone number. Now I cannot even get to that step. Your account must be in good standing to sign up. Also an authentication issues??
As I understand it's all connected so, please, maybe someone can help me with solving it. Thank You.

Screenshot 2025-01-01 at 16.45.27.png Screenshot 2025-01-01 at 20.07.59.png Screenshot 2025-01-01 at 20.07.59.png

Answer 1

Hi Halyna Fedkiv,
For customized support with your problem, you can contact customer support in your country or region. To get targeted assistance, please submit a subscription ticket to our support team. You can create a (free) support request with the Azure subscription support team by selecting Subscription Management as the issue type.

For more information, see this FAQ: How do I create a support request if I cannot sign in to the Azure portal?

Please don't forget to "Accept answer" and close this thread.