How to fix a login issue for one of my Outlook Mailboxes?

Question

When I try to login at my PC to my outlook email address for a voluntary community group I get the error "Something is wrong Please try again."

I can login to this email address using my iphone successfully - the account is still working.

I can login to another old outlook email account I have on my PC with no issues.

I am unable to login to this email to raise an issue or change the password or reset the profile on the PC. It defaults to this message every time I try.

How can I login to this email or how can I report the issue to MS to have it fixed?

Answer 1

Hi @Andrea Graham ,

Welcome to our forum!

Looks like the issue is more related to your outlook.com account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

Thanks for your understanding and support!

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