Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,085 questions
Non Stop Errors on OpenAI O1 - Sweden
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYC%3C/text%3E%3C/svg%3E)
Yovel Cohen
50
Reputation points
Hello, I've been getting non-stop 500/504 errors from the Azure OpenAI services in the last few hours, specially with O1 in Sweden central.
openai.InternalServerError: upstream connect error or disconnect/reset before headers. reset reason: connection termination
Or
openai.InternalServerError: stream timeout
Is there a known issue with the service right now?
Azure OpenAI Service
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 52%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
JAYA SHANKAR G S 4,035 Reputation points Microsoft External Staff Moderator2025-02-18T11:26:11.2666667+00:00 Hi Yovel Cohen,
Will check with internal team for any outages, meanwhile you try redeploying it in different region and query.
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Yovel Cohen 50 Reputation points
2025-02-18T11:54:14.03+00:00 JAYA SHANKAR G S thanks, will do.
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Yovel Cohen 50 Reputation points
2025-02-18T12:57:20.52+00:00 Thanks JAYA SHANKAR G S
I can't redeploy in a different region because the O1 is available in only two regions and we are already deployed in both.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 76%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vikram Singh 2,585 Reputation points Microsoft Employee Moderator2025-02-19T07:05:12.6+00:00 Hi Yovel Cohen,
Thanks for posting your question in Microsoft Q&A, apologize for any inconvenience caused on this. To assist you better, could you please replicate the issue and share api details, the latest error, including the full error message, apim-request-id, timestamp when the errors occurred.
This information will help us investigate the issue more effectively.
Thank you for your cooperation!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 57.99999999999999%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andrew Hogue 55 Reputation points2025-02-19T09:29:19.66+00:00 Upvoting this - we've been seeing a barrage of timeout errors from our o1 deployment in US East 2 as well
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Vikram Singh 2,585 Reputation points Microsoft Employee Moderator
2025-02-21T09:15:32.32+00:00 Hi Yovel Cohen,
Greetings!
To assist you better, could you please replicate the issue and share the following details:
- API details
- The latest error, including the full error message
- APIM-request-id
- Timestamp when the errors occurred
This information will help us investigate the issue more effectively.
Thank you for your cooperation!
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Vikram Singh 2,585 Reputation points Microsoft Employee Moderator
2025-02-24T04:10:01.06+00:00 Hi Yovel Cohen,
Greetings!
I wanted to inform you that the issue in Sweden has been successfully mitigated. Please check and confirm from your end as well.
If you have any further questions or need additional assistance, please feel free to post.
Thanks
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Vikram Singh 2,585 Reputation points Microsoft Employee Moderator
2025-02-28T06:20:29.76+00:00 Hi @Yovel Cohen
Greetings!
Could you please check and confirm by 'Upvote' (Thumbs-up) button and 'Accept as Answer'. This helps the community by allowing others with similar queries to easily find the solution.
If you encounter any further issues, please let me know.
Thank you!
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