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Can you share us what exact error you're getting?
Also, you need to install audio drivers from your device manufacturer's website.
Audio Drivers for Windows 11
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anne
0
Reputation points
Hi. Somehow my DELL Inspiron laptop has uninstalled the Realtek audio driver and I now have no sound or microphone. I have tried for days to download and reinstall the Realtek driver but keep getting errors.
Is there another Microsoft audio driver I can download for Windows 11?
Thanks in advance!
Windows for business | Windows Client for IT Pros | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 62%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Misty END 0 Reputation points2025-03-16T23:36:30.3866667+00:00 Hello, when this occurred was right after you upgraded your laptop? if yes it was exactly the same with me but I solved it by going to the Configuration>system>Recovery and press Reinstall now.
(And sorry if you didn't understand the image, because it's in Portuguese but it would be the second option where the button is.)
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2 answers
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Kapil Arya 8,546 Reputation points Volunteer Moderator2025-02-23T13:29:41.9966667+00:00 -
Anne 0 Reputation points
2025-02-23T15:27:54.4566667+00:00 Here's the error I'm getting.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2025-02-25T04:33:42.7166667+00:00 Hi Anne,
Thanks for your post. Please download the Realtek High Definition Audio Driver with the following link. Please make sure you are using the compatible version.
Also, please also open Settings > Windows Update > click Check for Update option.
Realtek High Definition Audio Driver | Driver Details | Dell St. Vincent & Grenadines
Best Regards,
Ian Xue
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Anne 0 Reputation points
2025-02-25T10:39:18.2466667+00:00 I tried what you suggested and got the same error.
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Anonymous
2025-02-27T04:51:11.86+00:00 Hi Anne,
If there is no help after installing the audio driver, this might be a hardware issue. Please contact Dell support or supplier for hardware health check.
Contact Technical Support | Dell Singapore
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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