want to remove this subscription but can not find it, Subscription ID: 775d0ce4-xxxxxxxxxxxxx-492e-a4a1-xxxxxxxxxxxxxxxxxx Subscription name: Developer Support

Question

Subscription ID: 775d0ce4-xxxxxxxxxxxxx-492e-a4a1-xxxxxxxxxxxxxxxxxx

Subscription name: Developer Support
this was an accidental purchase , need to cancel and as never used, needs to refunded.

Answer 1

Hi Outright Store

Thanks for reaching out to Microsoft Q&A.

To cancel a Microsoft subscription, please follow the instructions below.

Go to Subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account.

Find your subscription and select Manage.

On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).

Scroll down the page to review the features and benefits you will lose by cancelling and select the button to confirm cancellation.

If you don't see "Cancel" it could be for the following reasons:

• Recurring billing is already turned off. This is most likely if you paid for subscription with a pre-paid code or token. Your subscription will expire on the date shown, and you can continue to enjoy the benefits until that date.
• You are not the subscription owner. You can only cancel subscriptions you own. If someone else has shared their subscription with you, and you don't want it anymore, read How to stop using a Microsoft 365 Family subscription that someone shared with you.
• The subscription was purchased via a third party. If you purchased a Microsoft 365 subscription from a third-party retailer, such as Amazon, Apple, Best Buy, or Google Play, please contact them directly to manage your subscription and billing.
• The subscription is for a work or school account. You can only cancel subscriptions that apply to a personal Microsoft account. For any queries with your Microsoft 365 work or school account, contact your organizations IT Admin.To cancel a Microsoft subscription, please follow the instructions below.
  1. Go to Subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account.
  2. Find your subscription and select Manage.
  3. On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
  4. Scroll down the page to review the features and benefits you will lose by cancelling and select the button to confirm cancellation.
  If you don't see "Cancel" it could be for the following reasons:
  • Recurring billing is already turned off. This is most likely if you paid for subscription with a pre-paid code or token. Your subscription will expire on the date shown, and you can continue to enjoy the benefits until that date.
  • You are not the subscription owner. You can only cancel subscriptions you own. If someone else has shared their subscription with you, and you don't want it anymore, read How to stop using a Microsoft 365 Family subscription that someone shared with you.
  • The subscription was purchased via a third party. If you purchased a Microsoft 365 subscription from a third-party retailer, such as Amazon, Apple, Best Buy, or Google Play, please contact them directly to manage your subscription and billing.
  • The subscription is for a work or school account. You can only cancel subscriptions that apply to a personal Microsoft account. For any queries with your Microsoft 365 work or school account, contact your organizations IT Admin.

Reference document- https://support.microsoft.com/en-us/account-billing/if-you-can-t-cancel-your-subscription-661ead29-7e86-474a-9499-a8b05d44fcf9#:~:text=If%20you%20can%27t%20cancel%20your%20subscription%201%20Go,cancelling%20and%20select%20the%20button%20to%20confirm%20cancellation.

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Answer 2

subscription seems to be from microsoft azure developer support. but it is not coming in any subscription. i have fully checked azure but can not see it.

Answer 3

Update: Customer shared that the issue was resolved with the support request creation for subscription management.

@Outright Store I would recommend creating a support request for Subscription management for the issue you are seeing here. You can always create a support request though the Azure Portal or by following this link despite the support plan you have.
Please select Subscription from the dropdown for Issue.

The team dedicated to Subscription management will be able to look into your active subscriptions and can resolve any discrepencies.

Let me know if you have any issues creating the support request.