Multiple Connections error with my Microsoft account Code : 0x80070422

Marc Caron 21 Reputation points
2021-01-07T10:54:46.63+00:00

I added a new Microsoft account, but since then I have had multiple errors with The Microsoft store.
I can no longer see, or else, has access to my synchronization settings, and I can no longer Log in locally to my session.

Exemple the Code : 0x80070422 show me.
54336-sans-titre.png

My question is...

  1. My Windows 10 license was associated with my old account. So the cause of all my problems is that my machine is simply no longer activated with my license associated with my account ?
  2. If so, should they completely reformat my computer to fix the problem ?

Thank you for your time !

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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Accepted answer
  1. Dale Kudusi 3,226 Reputation points
    2021-01-08T03:18:45.867+00:00

    Hi,
    The error 0x80070422 indicates “The service cannot be started, either because it is disabled or because it has no enabled devices associated with it”.

    You could try the following steps:
    Run the troubleshooter:
    Settings> Update & security> Troubleshoot> Windows store app

    Reset Windows Store
    Press Win+R hotkey together to start Run dialog.
    Type WSReset.exe, then click OK to reset the Store app.
    Run dialog
    Reboot after it finishes.

    Adding new accounts shouldn’t affect the activation status of Windows, you could check in the Settings> Update & security>Activation.

    Best regards.

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1 additional answer

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  1. S.Sengupta 16,651 Reputation points MVP
    2021-01-08T02:18:42.047+00:00