Error code: CAA90063 when I attempt to login my Microsoft Outlook.

Question

I get this error message whenever I attempt to login my Microsoft Teams and Outlook.

Answer 1

@Sinetemba Fumbata , What i've tried is the following:

Delete all the files under the folder c:\Users<User>\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\AC\TokenBroker\Account

Then Reboot.

This made everything work as normal for me again.

Source: https://www.reddit.com/r/Office365/comments/xetxot/unresolvable_problem_on_signing_in_microsoft/

Answer 2

Hi @Sinetemba Fumbata ,

Welcome to our forum!

Does this issue occur recently? If so, have you done any specific operations before that?

Are you using Microsoft 365?

If so, to diagnose and automatically fix common Microsoft 365 sign-in issues, run the Microsoft 365 Sign-in troubleshooter.In addition, please remove your account and re-add it to Outlook to check if there're any differences.

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