Issue Upgrading Subscription:

Question

Valid phone number not being accepted for upgrading subscription:

*There was an error sending the code to your phone. Please check the phone number and try again.

Answer 1

Hello Munish Tanwar,

Thanks for your question.

I have seen this severally before and the best bet here is to contact billing support to assist you. Contact Billing here:

https://azure.microsoft.com/en-us/support/create-ticket

You can also try the global service numbers:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

(Please note: If you have Priority Community support please wait for a dedicated Microsoft support representative to assist you, as they have access to the necessary backend resources. If you have not yet opened a support case, we recommend reaching out through the support channel available under your subscription level.)

Regards,

Abiola