How to fix "win32kfull.sys BSOD SYSTEM_SERVICE_EXCEPTION" on my Windows 10 PC?

Question

I am encountering a Blue Screen of Death (BSOD) error with the message "SYSTEM_SERVICE_EXCEPTION" on my Windows 10 PC. The error specifically points to "win32kfull.sys" as the issue. This happens intermittently while using multiple applications. I've already tried updating my drivers and running a system scan using "sfc /scannow," but the issue persists. Could anyone suggest a solution to fix this issue permanently?

This question is related to the following Learning Module

Answer 1

Outdated or incompatible drivers, especially graphics or fax modem drivers, can trigger this BSOD. To fix this, download the latest drivers for your fax modem, graphics card, or other hardware from their official sites.

Open Command Prompt as Admin and copy-paste the following commands followed by hitting the Enter key.

sfc /scannow

DISM /Online /Cleanup-Image /RestoreHealth

Make sure Windows is updated.

If required, uninstall and reinstall Windows Fax and Scan.

Answer 2

HI

have a read of this article

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x3b--system-service-exception

If you do a dump analysis, have a look at the stack trace and see if there is a non-Microsoft software component list before (below) the win32kfull.sys entry. In my experience, an error like this is often caused by bad software doing a bad call to a windows driver and the windows driver 'catches' the error. So determining what called the windows driver that threw the error can lead to identification of the cause. Just for clarity, it can be hardware or a MS software issue, but my experience says it is 'likely' to be what called the the MS component that is causing the issue.

Also have a look at this article

https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/stop-error-or-blue-screen-error-troubleshooting