Our emails going into Junk folder of receipients

Rehmat Qureshi 0 Reputation points
2025-05-20T17:13:41.1066667+00:00

This is to inform you that we have our company website and we are using in Amazon SES for transactional emails.

Every email provider of our clients like gmail or any other company providers are receiving emails in their INBOX but email address with provider outlook the emails are going in SPAM/ JUNK folder.

We have passed DKIM, DMARC and SPF validation but still all the recipients with ending domains of outlook or Hotmail.com ends in JUNK folder.

our domain is cloudlogically.com

please check and sort this problem or point us in the right direction

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Andy David - MVP 157.9K Reputation points MVP Volunteer Moderator
    2025-05-20T17:22:10.83+00:00

    This isnt paid support, sorry.

    But I will say that your DMARC record is inadequate.

    A policy of none is useless and the essentially the same as not having one.

    It should be set to reject optimally.

    v=DMARC1; p=none; rua=mailto:******@cloudlogically.com
    
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